EFI SmartLinc Shipping vs. Narvar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EFI SmartLinc Shipping
Score 8.0 out of 10
N/A
EFI SmartLinc is a multi-carrier shipping management software designed to streamline and automate shipping processes. By eliminating touch points and accelerating workflows, SmartLinc allows companies to lower costs and transform shipping departments into profit centres. Tight integration with MIS/ERP systems provides visibility and automated communication of shipping information both company-wide and with end customers.N/A
Narvar
Score 8.6 out of 10
N/A
Narvar, headquartered in San Francisco, offers their post-purchase oriented customer experience platform, providing shipment tracking, customer pick up options, notifications, and purchase return capabilities and features.N/A
Pricing
EFI SmartLinc ShippingNarvar
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EFI SmartLinc ShippingNarvar
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
EFI SmartLinc ShippingNarvar
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
EFI SmartLinc ShippingNarvar
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Sogolytics
Sogolytics
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises

No answers on this topic

Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EFI SmartLinc ShippingNarvar
Likelihood to Recommend
-
(0 ratings)
8.4
(5 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
EFI SmartLinc ShippingNarvar
Likelihood to Recommend
EFI
No answers on this topic
Narvar
If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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Pros
EFI
No answers on this topic
Narvar
  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
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Cons
EFI
No answers on this topic
Narvar
  • Pricing is much more expensive than competitors.
  • UI Design is often lacking.
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Support Rating
EFI
No answers on this topic
Narvar
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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Alternatives Considered
EFI
No answers on this topic
Narvar
At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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Return on Investment
EFI
No answers on this topic
Narvar
  • Not sure we could attribute ROI to this tool.
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ScreenShots