Egencia vs. Navan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 5.8 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
Navan
Score 6.8 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
Pricing
EgenciaNavan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EgenciaNavan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
EgenciaNavan
Considered Both Products
Egencia

No answer on this topic

Navan
Chose Navan
I personally believe that TripActions is ahead of the game here. They're always pushing out additional features and their functionality never seems to fail.
Top Pros
Top Cons
Features
EgenciaNavan
Travel Management
Comparison of Travel Management features of Product A and Product B
Egencia
1.0
1 Ratings
10% below category average
Navan
1.2
1 Ratings
9% above category average
Customizable Approval Workflows1.01 Ratings2.01 Ratings
Travel Spend Reports1.01 Ratings1.01 Ratings
Consolidated Invoicing1.01 Ratings1.01 Ratings
Centralized Itinerary Management1.01 Ratings1.01 Ratings
Collaborative Booking1.01 Ratings1.01 Ratings
Reuses Traveler Information1.01 Ratings1.01 Ratings
Integrated Expensing Tool1.01 Ratings1.01 Ratings
Readily Available Support00 Ratings1.01 Ratings
Easy Travel Booking00 Ratings2.01 Ratings
Mobile Travel Application00 Ratings1.01 Ratings
Loyalty Programs00 Ratings1.01 Ratings
User-friendly Interface00 Ratings1.01 Ratings
Travel Alerts00 Ratings1.01 Ratings
Best Alternatives
EgenciaNavan
Small Businesses
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Airbnb for Work
Airbnb for Work
Score 8.5 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
SAP Concur
SAP Concur
Score 8.0 out of 10
SAP Concur
SAP Concur
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EgenciaNavan
Likelihood to Recommend
1.0
(15 ratings)
1.0
(36 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(8 ratings)
9.4
(15 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EgenciaNavan
Likelihood to Recommend
Expedia Group
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
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Navan
A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
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Pros
Expedia Group
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
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Navan
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
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Cons
Expedia Group
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
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Navan
  • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
  • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
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Likelihood to Renew
Expedia Group
No answers on this topic
Navan
This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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Usability
Expedia Group
It is just so simple to use.
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Navan
No answers on this topic
Support Rating
Expedia Group
When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.
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Navan
- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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Online Training
Expedia Group
My training was over the phone with some trial and error.
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Navan
No answers on this topic
Alternatives Considered
Expedia Group
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help
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Navan
I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
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Return on Investment
Expedia Group
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
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Navan
  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
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