Likelihood to Recommend
If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win. If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces. When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability
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NetApp Cloud Data Sense (Cloud Compliance) is an AI algorithm that improves the way you interact with your data. We have used Cloud Compliance and it is effective and suited in Automatic discovery, mapping, and classification of all data. It simplifies discovery, classification, and labeling with powerful automation. It gives an accurate list of data sources, has a great analysis feature. We also used it to handle data in discernment. Cloud Compliance is appropriate and effective in all professional tech settings, from SBO to high industrial performance.
Read full review Pros It is very much proficient in sharing files within and outside of the organization. The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use. Users can download heavy files easily from the system without any lag or system bogging down. Read full review Automate discoveries and data Proper and suitable Classification Secure labeling automate data deleting process Read full review Cons We often have issues with WebEdit, changes not saving/overwriting No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents Read full review Increased storage Data efficiency improved privacy regulations Read full review Likelihood to Renew
We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
Read full review Usability
We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.
Read full review Performance
Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.
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I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
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At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
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In contrast to others, NetApp Cloud Data Sense is driven by more powerful AI algorithms that have given space for efficient automated controls and reporting that enables users full privilege over their data. The automatic discovery is trusted, with maps and data classification. Then others analyze well, structured and unstructured data in the cloud, also visualize data better.
Read full review Return on Investment Allows us to easily communicate important data securely with other offices (not just sending via email) It allows everyone in our office to be working on the same information at the same time It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination. Read full review Does background check well Scan résumés Handles employee review process Flag suspicious results in data Read full review ScreenShots