Opayo by Elavon vs. Kounta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opayo by Elavon
Score 9.9 out of 10
N/A
Opayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.
$27
per month
Kounta
Score 9.4 out of 10
N/A
N/AN/A
Pricing
Opayo by ElavonKounta
Editions & Modules
Flex
$27.00
per month
Plus
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
Opayo by ElavonKounta
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Opayo by ElavonKounta
Small Businesses
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Medium-sized Companies
Epicor Eagle
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Score 8.3 out of 10
Epicor Eagle
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Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

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User Ratings
Opayo by ElavonKounta
Likelihood to Recommend
9.0
(4 ratings)
8.7
(2 ratings)
User Testimonials
Opayo by ElavonKounta
Likelihood to Recommend
Elavon Inc.
This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
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Kounta
Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.
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Pros
Elavon Inc.
  • Simple. If you use a Sage accounting product the integration is seamless.
  • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
  • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
  • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
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Kounta
  • Streamlines Kitchen Dockets
  • Automatic billing
  • Can add items to suit business needs
  • Quick & Easy to set up
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Cons
Elavon Inc.
  • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
  • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
  • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
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Kounta
  • An easier to modify table plan
  • A dedicated 'print receipt' button
  • Improved sync times
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Alternatives Considered
Elavon Inc.
It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
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Kounta
We moved from Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain. Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.
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Return on Investment
Elavon Inc.
  • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
  • Eliminates clerical errors in recording paymens.
  • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
  • Insures PCI compliance with scheduled monitoring. No need for a separate product.
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Kounta
  • I find the program expensive to use
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