Likelihood to Recommend As a SIS, Banner Pages is the full meal deal. There are multiple modules that integrate out of the box. Because Banner is all I've ever used as a SIS, I can't contrast it with another program. I can say, it gets the job done for us. I will also say that a tremendous amount of time goes into strategizing how to get new functions to work for us and there always seems to be some catch that requires even more work. In general, the university has been hesitant to build too many modifications into Banner because they take a lot of time to maintain. Inevitably, a new update (of which there are MANY for Banner) will break stuff that isn't "vanilla." This is unfortunate because we've had some great ideas for how to make Banner better for us, but also understandable. If you're looking for a highly modular system, this isn't it. Banner has lots of components, but the components work the way they work and that's that. Also, don't expect very quick responses to bugs or glitches. If the bug is major, yes, it will be addressed. But, little function issues seem to be regularly overlooked.
Read full review Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.
Read full review Pros I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both. It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history. Read full review Allows ALL students to earn points at the push of a button. Connects with infinite Campus so student schedules and info are always accurate on the Hero site. Allows teachers to create their own groups for after school programs or even small groups in their classrooms. Read full review Cons One thing I miss from the previous version of Ellucian Banner, is the control + page down. I struggle with alt + page down. I love the Ellucian Banner favorites; however, it is a little difficult to navigate. I can honestly only think of 2 things that could be improved. I use Ellucian Banner daily. Read full review Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall. Too hands-off in making sure that implementation is as successful as possible. Too techie for non-tech savvy people. Read full review Likelihood to Renew We have no reason not to renew with Ellucian - we are in deep with the ecosystem, and have Ellucian providing us with information technology support. If anything, should the opportunity arise, we'd probably consider adding a different ellucian tools into the suite of applications we already have on board.
Read full review It is a great product
Read full review Usability You definitely have to learn it before it becomes easy to use. It's better than it was, but it's still not entirely intuitive. You can't just look at it and play around to figure out how it works
Read full review again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond
Read full review Reliability and Availability It's pretty much up all the time.
Read full review Performance Has gotten much better due to new hardware.
Read full review Support Rating Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.
Read full review Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.
Read full review Implementation Rating very satisfied, along with the IT staff and ellucian support the upgrades do very well and have minimum down time.
Read full review Alternatives Considered PeopleSoft was more user-friendly. It also provided the ability to save and bookmark queries.
PeopleSoft will allow users to use common names to search for queries. Overall, it seemed much more current than Banner.
PeopleSoft provided enrollment data for specific sections which allowed one to spot trends of enrollment in a given class.
Read full review We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.
Read full review Scalability being able to scale with hardware was easy and not cumbersome. We were allowed to user virtual machines which made things very scalable.
Read full review Return on Investment There is positive ROI on the product overall. It had reduced or allowed us to focus our staff members on something which is very use and it does the job in the background. The application has supported in a lot of ways in saving resources and utilizing them in very productive & efficient manner Read full review Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior. We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype. I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though! Read full review ScreenShots