What users are saying about
7 Ratings
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Score 9.1 out of 100
3 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

eMaint

eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.
Anonymous | TrustRadius Reviewer

Maintenance Connection

It has a very broad application so there is not much it does not cover. Our accounting department could use it but they choose not to. Really it could be company-wide for many applications. I came in as a Maximo user which was nice but very expensive to purchase and maintain.
Timothy Yaeger | TrustRadius Reviewer

Pros

eMaint

  • We like that eMaint is highly configurable. You can customize fields to meet your needs
  • You can store and track documents and photos assigned to your assets
  • You can run custom reports.
  • Great customer service
Anonymous | TrustRadius Reviewer

Maintenance Connection

  • Product Performance - Maintenance Connection strives to keep the system running as smoothly as possible to end users. This includes great communication when system updates and/or changes are to take place.
  • System Support Team/Training - Maintenance Connection has a web sight, called MC User Connect, specifically set up for end users in mind. This web platform offers product suggestions to be made and votes on, training aids with videos for users to expand their knowledge of the system and a customer support ticket system were end users can ask questions and get answers in a very timely manner.
  • Customer Care - Maintenance Connection holds a User Conference called Check Point that is designed to link customers together with similar business roles to share best practices and lessons learned.
Kyler Keel | TrustRadius Reviewer

Cons

eMaint

  • None to report at this time
William J. Hollman, MBA, PMP, CRL | TrustRadius Reviewer

Maintenance Connection

  • The work schedules are fixed so floating schedules cannot be used. It is a product suggestion the community is working on.
  • The Migration from our old system was not fun as the software where not compatible. Took me about three months to get everything in from transferring it to excel spread sheets.
Timothy Yaeger | TrustRadius Reviewer

Alternatives Considered

eMaint

Much easier to use than others and way more affordable
Michael Manacchio, CMRP, RMIC | TrustRadius Reviewer

Maintenance Connection

It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
Timothy Yaeger | TrustRadius Reviewer

Return on Investment

eMaint

  • The facility suffered from frequent equipment failures due to a lack of planned maintenance. We were able to reduce the forced outage rates on test labs to close to zero. In the first full year of use we were able to increase lab availability by 24 lab test days valued at $240,000/year.
  • eMaint allowed us to properly plan maintenance activities around resource availability, drastically reducing the need for tasks to be performed on overtime.
  • We were able to divert mechanics from emergent maintenance assignments to test technician assignments, significantly improving technician availability, reducing project schedule impact.
Anonymous | TrustRadius Reviewer

Maintenance Connection

  • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
  • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
Kyler Keel | TrustRadius Reviewer

Pricing Details

eMaint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Maintenance Connection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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