Emburse Certify vs. Plate IQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Certify
Score 8.0 out of 10
N/A
Certify is travel and expense management software developed by the company of the same name in Maine, which merged with Chrome River in 2019 to form Emburse.N/A
Plate IQ
Score 5.4 out of 10
N/A
Plate IQ is an automated accounts payable platform.N/A
Pricing
Emburse CertifyPlate IQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Emburse CertifyPlate IQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$8 Expense reportNo setup fee
Additional DetailsCertify AP has volume based pricing based on processed invoicesConact vendor for pricing information.
More Pricing Information
Community Pulse
Emburse CertifyPlate IQ
Top Pros

No answers on this topic

Top Cons
Features
Emburse CertifyPlate IQ
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Certify
8.0
1 Ratings
0% below category average
Plate IQ
-
Ratings
Employee Expense Reporting9.01 Ratings00 Ratings
Corporate Card Reconciliation7.01 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Certify
9.2
1 Ratings
13% above category average
Plate IQ
2.8
2 Ratings
72% below category average
Customizable Approval Policies9.01 Ratings3.02 Ratings
Financial Document Management9.01 Ratings1.02 Ratings
Payment Status Tracking10.01 Ratings2.82 Ratings
Payment Audit Trail9.01 Ratings3.32 Ratings
Duplicate Bill Detection9.01 Ratings3.02 Ratings
Advanced OCR00 Ratings3.32 Ratings
Electronic Funds Transfer00 Ratings3.02 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Emburse Certify
-
Ratings
Plate IQ
2.4
2 Ratings
78% below category average
Automated Accounts Payable Processes00 Ratings3.02 Ratings
Vendor Management00 Ratings2.82 Ratings
Tax Form Preparation00 Ratings1.52 Ratings
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Emburse CertifyPlate IQ
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Score 9.2 out of 10
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Score 9.7 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
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User Ratings
Emburse CertifyPlate IQ
Likelihood to Recommend
10.0
(56 ratings)
5.3
(3 ratings)
Usability
7.2
(40 ratings)
-
(0 ratings)
Support Rating
4.9
(5 ratings)
9.0
(1 ratings)
User Testimonials
Emburse CertifyPlate IQ
Likelihood to Recommend
Emburse
Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
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Plate IQ
It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".
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Pros
Emburse
  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
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Plate IQ
  • OCR
  • Workflow
  • Support
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Cons
Emburse
  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
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Plate IQ
  • Provide better analytics in terms of cost increases per item.
  • Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
  • Free Bill Pay
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Usability
Emburse
If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
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Plate IQ
No answers on this topic
Support Rating
Emburse
The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
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Plate IQ
They have a dedicated support person for each customer who actually knows the product.
Turnaround is usually within an hour or faster.
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Alternatives Considered
Emburse
Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
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Plate IQ
We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.
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Return on Investment
Emburse
  • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
  • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
  • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
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Plate IQ
  • In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
  • Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
  • We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.
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ScreenShots

Emburse Certify Screenshots

Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing