Emburse Chrome River Invoice vs. Latitude by Genesys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome River INVOICE
Score 8.4 out of 10
N/A
Chrome River INVOICE, from Emburse, is a software solution designed to Increase AP team agility with fully mobile invoice management software that the vendor states improves accuracy, expedites processing and increases spend visibility.N/A
Latitude by Genesys
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With your businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®,…
$75
per month
Pricing
Emburse Chrome River InvoiceLatitude by Genesys
Editions & Modules
No answers on this topic
Genesys Cloud CX 1
$75
per month
Genesys Cloud CX 2 Digital
$90
per month
Genesys Cloud CX 2 Digital + Voice
$110
per month
Genesys Cloud CX 3 Digital + WEM
$130
per month
Genesys Cloud CX 3 Digital + WEM + Voice
$150
per month
Offerings
Pricing Offerings
Chrome River INVOICELatitude by Genesys
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.
More Pricing Information
Community Pulse
Emburse Chrome River InvoiceLatitude by Genesys
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User Ratings
Emburse Chrome River InvoiceLatitude by Genesys
Likelihood to Recommend
9.5
(2 ratings)
8.4
(4 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Emburse Chrome River InvoiceLatitude by Genesys
Likelihood to Recommend
Emburse
  • Easy to use with little to no navigational training needed for most users.
  • Being able to add our own compliance rules eliminates the back and forth between creator and approver.
  • Invoices can be created, approved, and paid within hours.
    • Normally, our processing time is two or three days. Before Emburse Chrome River Invoice, it was up to two weeks.
  • Easily upload receipts/invoices into the system using email or the application SNAP. No need to have a scanner.
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Genesys
As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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Pros
Emburse
  • Look for duplicate invoice numbers
  • Export into the current ERP system to initiate the check
  • Create an error report to view if the address is not correct in the system
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Genesys
  • Payments plans management
  • Account analysis reports
  • The system is user friendly
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Cons
Emburse
  • Accessing invoice history
  • Reporting
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Genesys
  • In the past, their support has been slow. This has improved dramatically.
  • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
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Usability
Emburse
No answers on this topic
Genesys
From our perspective, it would be good having a UGC tool integrated with the system.
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Support Rating
Emburse
No answers on this topic
Genesys
They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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Alternatives Considered
Emburse
We were previously using paper check requests or Jaeger for invoicing payments. We do still use them for anything other than travel. However, all travel-related items are processed through Emburse Chrome River Invoice--we are hopeful that in the future we will navigate to processing all payments in Emburse Chrome River.
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Genesys
Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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Return on Investment
Emburse
  • No more lost campus mail
  • No more staff walking documents through approvals
  • No more scanning
  • No more file storage needed
  • No more multiple copies of the same information in several departments
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Genesys
  • It help us a lot to manage our day to day business.
  • It helps our users to produce invoices and handling payment plans in a very efficient way.
Read full review
ScreenShots

Latitude by Genesys Screenshots

Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager