EMDESK Platform vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EMDESK Platform
Score 0.0 out of 10
N/A
EMDESK is a software solution for research and innovation projects.
$6,500
per month 5 users (13,00 € /month per user)
Rocketlane
Score 8.6 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
EMDESK PlatformRocketlane
Editions & Modules
Team
65,00 €
per month 5 users (13,00 € /month per user)
Project
112,00 €
per month 15 users (7,47 € per user / month)
No answers on this topic
Offerings
Pricing Offerings
EMDESK PlatformRocketlane
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
EMDESK PlatformRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
EMDESK Platform
-
Ratings
Rocketlane
8.4
7 Ratings
8% above category average
Task Management00 Ratings9.07 Ratings
Resource Management00 Ratings8.06 Ratings
Gantt Charts00 Ratings8.06 Ratings
Scheduling00 Ratings9.04 Ratings
Workflow Automation00 Ratings8.07 Ratings
Team Collaboration00 Ratings10.07 Ratings
Support for Agile Methodology00 Ratings9.05 Ratings
Support for Waterfall Methodology00 Ratings5.06 Ratings
Document Management00 Ratings8.07 Ratings
Email integration00 Ratings9.06 Ratings
Timesheet Tracking00 Ratings9.06 Ratings
Best Alternatives
EMDESK PlatformRocketlane
Small Businesses
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Medium-sized Companies
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Score 8.2 out of 10
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Score 8.2 out of 10
Enterprises
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Score 8.2 out of 10
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User Ratings
EMDESK PlatformRocketlane
Likelihood to Recommend
-
(0 ratings)
10.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
EMDESK PlatformRocketlane
Likelihood to Recommend
EMDESK
No answers on this topic
Rocketlane
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
EMDESK
No answers on this topic
Rocketlane
  • Saved Project Manager time by 80-85%
  • Ease of use, User Friendly interface
  • Reminders : Email notification on upcoming due task to task owner
  • Publishing of Periodic Project Status Report
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Cons
EMDESK
No answers on this topic
Rocketlane
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
EMDESK
No answers on this topic
Rocketlane
It really helps to support us in supporting our customers.
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Usability
EMDESK
No answers on this topic
Rocketlane
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Alternatives Considered
EMDESK
No answers on this topic
Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
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Return on Investment
EMDESK
No answers on this topic
Rocketlane
  • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
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ScreenShots

EMDESK Platform Screenshots

Screenshot of Planning & Organization: Projects of any scale can be budgeted and designed.Screenshot of Execution & Reporting: Buildable reports.Screenshot of Control & Analytics: Planning analyticsScreenshot of Collaboration & CommunicationScreenshot of Writing & Review: Document co-creation.

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents