eMite vs. SAS 360 Plan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eMite
Score 5.8 out of 10
N/A
eMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
SAS 360 Plan
Score 9.0 out of 10
N/A
Formerly SAS Marketing Operations Management, a solution to integrate and manage all marketing processes for greater consistency, efficiency and effectiveness – from marketing strategy development and planning to content creation, campaign execution and post-campaign analysis.N/A
Pricing
eMiteSAS 360 Plan
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eMiteSAS 360 Plan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
eMiteSAS 360 Plan
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
eMite
8.7
1 Ratings
7% above category average
SAS 360 Plan
-
Ratings
Pixel Perfect reports8.01 Ratings00 Ratings
Customizable dashboards9.01 Ratings00 Ratings
Report Formatting Templates9.01 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
eMite
9.0
1 Ratings
11% above category average
SAS 360 Plan
-
Ratings
Drill-down analysis10.01 Ratings00 Ratings
Formatting capabilities9.01 Ratings00 Ratings
Integration with R or other statistical packages8.01 Ratings00 Ratings
Report sharing and collaboration9.01 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
eMite
9.0
1 Ratings
8% above category average
SAS 360 Plan
-
Ratings
Publish to Web9.01 Ratings00 Ratings
Publish to PDF10.01 Ratings00 Ratings
Report Versioning10.01 Ratings00 Ratings
Report Delivery Scheduling9.01 Ratings00 Ratings
Delivery to Remote Servers7.01 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
eMite
8.7
1 Ratings
8% above category average
SAS 360 Plan
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.01 Ratings00 Ratings
Location Analytics / Geographic Visualization8.01 Ratings00 Ratings
Predictive Analytics9.01 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
eMite
8.0
1 Ratings
6% below category average
SAS 360 Plan
-
Ratings
Multi-User Support (named login)8.01 Ratings00 Ratings
Role-Based Security Model8.01 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.01 Ratings00 Ratings
Single Sign-On (SSO)7.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
eMite
8.5
1 Ratings
7% above category average
SAS 360 Plan
-
Ratings
Responsive Design for Web Access8.01 Ratings00 Ratings
Mobile Application9.01 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.01 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
eMite
8.0
1 Ratings
1% above category average
SAS 360 Plan
-
Ratings
REST API9.01 Ratings00 Ratings
Javascript API9.01 Ratings00 Ratings
iFrames7.01 Ratings00 Ratings
Java API8.01 Ratings00 Ratings
Themeable User Interface (UI)9.01 Ratings00 Ratings
Customizable Platform (Open Source)6.01 Ratings00 Ratings
Best Alternatives
eMiteSAS 360 Plan
Small Businesses
BrightGauge
BrightGauge
Score 9.0 out of 10
HubSpot Marketing Hub
HubSpot Marketing Hub
Score 8.6 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
LeanData
LeanData
Score 9.8 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Adobe Marketing Cloud
Adobe Marketing Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eMiteSAS 360 Plan
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
eMiteSAS 360 Plan
Likelihood to Recommend
Prophecy International
eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
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SAS
No answers on this topic
Pros
Prophecy International
  • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
  • Data Visualization with simple and efficient reports.
  • Robust real-time reporting.
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SAS
  • Create and manage a detailed plan for a marketing campaign: when you create detailed project plans and then task and role levels, SAS Marketing Operations Management (SAS MOM) makes it easier to coordinate between projects with very little, if any, issues.
  • Share, reuse and leverage existing marketing assets: Like some marketing tools, SAS MOM allows you to create and reuse assets across various channels.
  • Manage project collaboration and execution: You are allowed to set up a workflow that helps move processes along without having to manage each step of the project.
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Cons
Prophecy International
  • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
  • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
  • Interactive Data Visualization needs to be implemented.
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SAS
  • It would be good to have a Storyboard feature to summarize and tie together some of the dashboard metrics.
  • Missing feature: Hubspot CRM integration.
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Usability
Prophecy International
1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
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SAS
No answers on this topic
Support Rating
Prophecy International
Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
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SAS
No answers on this topic
Alternatives Considered
Prophecy International
eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
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SAS
No answers on this topic
Return on Investment
Prophecy International
  • Reaching out to the granular data.
  • Easy to make business decisions.
  • Increases productivity.
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SAS
No answers on this topic
ScreenShots