Emotive.io vs. MomentFeed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emotive
Score 2.8 out of 10
N/A
Emotive accelerates the e-commerce revenue funnel with two-way conversational texting, helping users to build contact lists, drive traffic and sales, and make payments frictionless.N/A
MomentFeed
Score 10.0 out of 10
N/A
MomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A
Pricing
Emotive.ioMomentFeed
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EmotiveMomentFeed
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Emotive.ioMomentFeed
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Emotive.ioMomentFeed
Small Businesses
EZ Texting
EZ Texting
Score 8.9 out of 10
OneSignal
OneSignal
Score 9.0 out of 10
Medium-sized Companies
EZ Texting
EZ Texting
Score 8.9 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Braze
Braze
Score 8.7 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emotive.ioMomentFeed
Likelihood to Recommend
2.8
(3 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Emotive.ioMomentFeed
Likelihood to Recommend
317 Labs, Inc. d/b/a Emotive
After using Emotive.io for the last year, I honestly can't think of anything they helped us with besides cost half the price of our previous SMS provider. But when compared to other brands on the market, I still believe Emotive.io is overpriced and offers poor performance.
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MomentFeed
It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
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Pros
317 Labs, Inc. d/b/a Emotive
  • Our first account manager was responsive
  • Our first account manager was knowledgeable
  • At the time, Emotive features were competitive.
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MomentFeed
  • Central platform format - great for multi-unit brands.
  • Versatile when using for multiple pages and corresponding channels.
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Cons
317 Labs, Inc. d/b/a Emotive
  • Price
  • New Features
  • Estimated Cost Calculator
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MomentFeed
  • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
  • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
  • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
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Support Rating
317 Labs, Inc. d/b/a Emotive
No answers on this topic
MomentFeed
Support has been perfect. This company has an awesome culture as well
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Alternatives Considered
317 Labs, Inc. d/b/a Emotive
Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined
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MomentFeed
I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
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Return on Investment
317 Labs, Inc. d/b/a Emotive
  • Starting with 0, we initially benefitted greatly from the boost SMS marketing provided.
  • The integration with Gorgias was convenient and reduced support time/resources.
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MomentFeed
  • Increased star-ratings=increase in click-thru rates.
  • Increased star-ratings=increase in sales.
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ScreenShots