RUN Powered by ADP® vs. Employee Navigator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
Employee Navigator
Score 8.5 out of 10
N/A
Employee Navigator is a benefits-focused HR system from the company of the same name in Maryland.N/A
Pricing
RUN Powered by ADP®Employee Navigator
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®Employee Navigator
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®Employee Navigator
Considered Both Products
RUN Powered by ADP®
Chose RUN Powered by ADP®
I did not select ADP, it was the system in place when I started. We are moving away from ADP as it is not robust enough for our needs.
Employee Navigator

No answer on this topic

Top Pros
Top Cons
Features
RUN Powered by ADP®Employee Navigator
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.3
206 Ratings
3% above category average
Employee Navigator
-
Ratings
Pay calculation9.4199 Ratings00 Ratings
Support for external payroll vendors7.960 Ratings00 Ratings
Off-cycle/On-Demand payment8.8129 Ratings00 Ratings
Benefit plan administration8.185 Ratings00 Ratings
Direct deposit files9.5192 Ratings00 Ratings
Salary revision and increment management9.3148 Ratings00 Ratings
Reimbursement management5.138 Ratings00 Ratings
Best Alternatives
RUN Powered by ADP®Employee Navigator
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Justworks
Justworks
Score 7.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®Employee Navigator
Likelihood to Recommend
8.5
(272 ratings)
9.0
(6 ratings)
Likelihood to Renew
9.8
(19 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
-
(0 ratings)
Availability
9.2
(6 ratings)
-
(0 ratings)
Performance
8.3
(6 ratings)
-
(0 ratings)
Support Rating
8.4
(22 ratings)
9.0
(1 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.3
(9 ratings)
-
(0 ratings)
Configurability
8.2
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®Employee Navigator
Likelihood to Recommend
ADP
When we hire remote workers, living in other states, RUN Powered by ADP has been supportive and an excellent resource. We know we can contact them with questions and they will set us in the right direction. From how to get set up in other states (with specific contact information) to general questions, they've been great.
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Employee Navigator
We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
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Pros
ADP
  • Once set up RUN is simple enough for non-accountants to feel comfortable navigating
  • RUN provides ample notifications to ensure payroll is processed in time for employees to receive their pay checks on schedule.
  • RUN does a great job of making sure all state and federal reporting is taken care of
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Employee Navigator
  • Time off requests. These are easy to perform and track as an employee and user.
  • Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
  • Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
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Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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Employee Navigator
  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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Employee Navigator
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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Employee Navigator
No answers on this topic
Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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Employee Navigator
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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Employee Navigator
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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Employee Navigator
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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Employee Navigator
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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Employee Navigator
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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Employee Navigator
No answers on this topic
Alternatives Considered
ADP
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be addressed and it would go unanswered for WEEKS. This was extremely frustration as while it may not have been pressing at the time, but due to the length of time, it can grow into a snowballing effect.
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Employee Navigator
Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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Employee Navigator
No answers on this topic
Return on Investment
ADP
  • Our client list tripled in less than two years because current clients spoke positively of ADP
  • Since our client list tripled, so did our revenue which was a tremendous increase
  • ADP is one of the best in the market so when we're selling the payroll package to potential clients, they usually know who ADP is and they already have positive ideas about it
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Employee Navigator
  • We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
  • We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents