What users are saying about
10 Ratings
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Score 8.2 out of 100
9 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Employee Navigator

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.
Tristan Dobbs | TrustRadius Reviewer

PlanSource BenefitsOne

Less appropriate for small groups with one very simple health plan. More appropriate for 20+ EE groups with multiple plans and supplementary benefits.
Anonymous | TrustRadius Reviewer

Pros

Employee Navigator

  • On-Boarding -- you key in a few pieces of information, submit, and then in a few minutes, the new hire receives an email with login information.
  • Mobile Friendly.
  • The system notifies you when someone makes changes, so you can review and approve.
  • Very easy to navigate through the system.
Anonymous | TrustRadius Reviewer

PlanSource BenefitsOne

  • Puts all of your healthcare selections in one place making changes, drops, and additions are taken care of in one place instead of having to contact every vendor individually.
  • Keeps an accurate record of real time enrollment which helps when you are in an account manager role and handling client questions concerning their health plans.
  • Provides tools to keep the client and yourself organized. Several Open Enrollment messaging tools and places to add any educational documents for the different health plans.
Anonymous | TrustRadius Reviewer

Cons

Employee Navigator

  • It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
  • Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
  • Having a broker in the middle is both good and bad.
Andrew Crosby | TrustRadius Reviewer

PlanSource BenefitsOne

  • The more advanced options, such as HCM, could have a slightly more user-friendly dashboard for users who are not daily computer users.
  • Needs to be easier to customize the homepage. Clients are always interested in adding in their own pictures, colors, welcome message position, etc.
  • Needs to have a function where the employer can send a document for the employee to sign, open and capture the employee's signature, send back to the employer and save in the employee file.
Anonymous | TrustRadius Reviewer

Support Rating

Employee Navigator

Employee Navigator 9.0
Based on 1 answer
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Tristan Dobbs | TrustRadius Reviewer

PlanSource BenefitsOne

No score
No answers yet
No answers on this topic

Alternatives Considered

Employee Navigator

Employee Navigator allows us to customize the users experience and build in options that fit our business/clients needs
Robert Church | TrustRadius Reviewer

PlanSource BenefitsOne

I have looked at GoCo, Kronos and Zenefits. I selected PlanSource because I felt it was the most customizable for a variety of clients across the board. The interface seemed functional but slightly professional looking than it competitors. PlanSource also seemed well established and that it was capable of handling my client needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Employee Navigator

  • Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
  • From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
  • The CFO is happy with the no cost, and less downtime with people asking about benefits.
Anonymous | TrustRadius Reviewer

PlanSource BenefitsOne

  • Positive - Reduces time spent contacting vendors of enrollment changes. When you are dealing with several hundred employees and their dependents across several vendors that time starts to add up.
  • Positive - Point of value when trying to gain or up sell a client.
  • Negative - You do need to meet the minimum number of people on the platform as per your contact to avoid having to pay a fee to PlanSource. If one of your larger clients leaves that could be a potential issue.
Anonymous | TrustRadius Reviewer

Pricing Details

Employee Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PlanSource BenefitsOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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