Likelihood to Recommend If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
Read full review SAP Ariba Contract Management contract management is well suited for complex service engagements as it can adapt to any level of complexity, and it provides flexibility to incorporate different milestones and pricing terms For simple and low-value contracts, it is too advanced as few of the elements cannot be skipped, making it more complex.
Hasib Khan Procurement Center of Excellence Manager
Read full review Pros Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed. Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc. Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards. Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables. Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization. Read full review SAP Ariba has Ariba Supply Chain Network that makes Suppliers/Vendors/Buyers onboarding very easy. Ariba Contract Management is very well integrated with Ariba network and hence sharing contractual documents and information are very easy. SAP Ariba provide integration with SAP ERP which takes out the effort needed to integrate Ariba with SAP. Ariba exposes API and ITK to do integration if your ERP is none SAP. Read full review Cons Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases. Though the feature of editing language in MS word is excellent, loading MS word takes time. Read full review the numbering is limited to contract workspace or CW#, if it is used to RFP, numbers can be RFP# and not CW# for extension, it is nice to have a alphanumeric than numeric only contract term attributes does not need to have an email recipient , the budget owner & issuer are the email recipients Read full review Likelihood to Renew There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
Read full review Usability Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Read full review Based on its stability as a leading procurement solution, SAP Ariba Contract Management's contract management provides enhanced efficiency with the ability to build templates to suit your needs, enhanced contract authoring that provides efficiency in the process with digital signature is a perfect tool, any organization would like to have.
Hasib Khan Procurement Center of Excellence Manager
Read full review Support Rating The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Read full review Overall support has been reasonable with SAP Ariba Contract Management, however, I would have preferred localized support as it will have a better connection in the EMEA region.
Hasib Khan Procurement Center of Excellence Manager
Read full review Alternatives Considered I am a fan of
Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
Read full review This was the program that our vendors selected so we have used this one. I had a client that used Beeline but that felt clunky compared to SAP Ariba Contract Management. You had a lot more hoops to jump through with Beeline. SAP Ariba Contract Management definitely is easier to use
Read full review Return on Investment We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline). We always felt we could do "two times the work, with half the people and deliver double the savings". Read full review Easier contract management means less time focused on looking for information and more time negotiating. Alerts on contract expiration which allows you to negotiate on time. Read full review ScreenShots