Entrinsik Informer vs. Magento BI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Entrinsik Informer
Score 9.3 out of 10
N/A
Entrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.N/A
Magento BI
Score 8.2 out of 10
N/A
Magento BI (formerly RJMetrics) is an ecommerce analytics solution that provides data pipeline, warehouse and visualization capabilities. It was acquired by Magento, and is now owned and supported by Adobe.N/A
Pricing
Entrinsik InformerMagento BI
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Entrinsik InformerMagento BI
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Entrinsik InformerMagento BI
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Entrinsik Informer
7.6
8 Ratings
8% below category average
Magento BI
9.0
2 Ratings
9% above category average
Pixel Perfect reports5.51 Ratings9.02 Ratings
Customizable dashboards9.07 Ratings9.02 Ratings
Report Formatting Templates8.47 Ratings9.02 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Entrinsik Informer
8.6
11 Ratings
6% above category average
Magento BI
9.3
2 Ratings
14% above category average
Drill-down analysis9.09 Ratings9.02 Ratings
Formatting capabilities8.110 Ratings9.02 Ratings
Integration with R or other statistical packages8.21 Ratings9.01 Ratings
Report sharing and collaboration9.010 Ratings10.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Entrinsik Informer
9.1
11 Ratings
9% above category average
Magento BI
9.0
1 Ratings
7% above category average
Publish to Web9.14 Ratings9.01 Ratings
Publish to PDF9.09 Ratings9.01 Ratings
Report Versioning9.13 Ratings9.01 Ratings
Report Delivery Scheduling9.07 Ratings9.01 Ratings
Delivery to Remote Servers9.11 Ratings9.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Entrinsik Informer
7.3
1 Ratings
10% below category average
Magento BI
9.0
2 Ratings
11% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.31 Ratings9.02 Ratings
Location Analytics / Geographic Visualization7.31 Ratings9.01 Ratings
Predictive Analytics00 Ratings9.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Entrinsik Informer
9.1
11 Ratings
6% above category average
Magento BI
8.5
2 Ratings
1% below category average
Multi-User Support (named login)9.011 Ratings9.02 Ratings
Role-Based Security Model9.19 Ratings8.02 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.18 Ratings8.02 Ratings
Report-Level Access Control9.11 Ratings00 Ratings
Single Sign-On (SSO)00 Ratings9.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Entrinsik Informer
9.1
1 Ratings
13% above category average
Magento BI
9.0
1 Ratings
12% above category average
Responsive Design for Web Access9.11 Ratings9.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.11 Ratings9.01 Ratings
Mobile Application00 Ratings9.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Entrinsik Informer
8.2
1 Ratings
3% above category average
Magento BI
9.2
1 Ratings
15% above category average
REST API8.21 Ratings9.01 Ratings
Javascript API00 Ratings9.01 Ratings
iFrames00 Ratings9.01 Ratings
Java API00 Ratings9.01 Ratings
Themeable User Interface (UI)00 Ratings9.01 Ratings
Customizable Platform (Open Source)00 Ratings10.01 Ratings
Best Alternatives
Entrinsik InformerMagento BI
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
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Score 9.7 out of 10
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User Ratings
Entrinsik InformerMagento BI
Likelihood to Recommend
10.0
(77 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.7
(67 ratings)
-
(0 ratings)
Usability
9.1
(14 ratings)
9.0
(1 ratings)
Availability
9.1
(3 ratings)
-
(0 ratings)
Performance
8.3
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(11 ratings)
9.0
(1 ratings)
Online Training
7.3
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(5 ratings)
-
(0 ratings)
Product Scalability
7.1
(2 ratings)
-
(0 ratings)
User Testimonials
Entrinsik InformerMagento BI
Likelihood to Recommend
Entrinsik
It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
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Adobe
A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case, Magento BI integrates all the information and DB as a single platform and provides you with the best reports. Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience.
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Pros
Entrinsik
  • Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly.
  • Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address.
  • Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data.
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Adobe
  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
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Cons
Entrinsik
  • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
  • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
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Adobe
  • Educational videos and tutorials must be more simpler and more understandable language with subtitles
  • There should be the ability to select graphic diagrams with different shapes and graphs
  • The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform.
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Likelihood to Renew
Entrinsik
Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
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Adobe
No answers on this topic
Usability
Entrinsik
From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
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Adobe
In addition to its features, it has made the Magento Commerce platform much better, more functional, and smarter, and through Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
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Reliability and Availability
Entrinsik
We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
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Adobe
No answers on this topic
Support Rating
Entrinsik
I would have given 10 but no one and no system is perfect. The only issue with support is not the staff nor the response but the support Wiki and support pages in general run very slow at times. I believe this has been addressed by the company but the technical speed of the pages have been an issue.
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Adobe
The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
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Implementation Rating
Entrinsik
We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
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Adobe
No answers on this topic
Alternatives Considered
Entrinsik
I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
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Adobe
The advantage of Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
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Return on Investment
Entrinsik
  • We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner.
  • Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times.
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Adobe
  • Very comprehensive and complete reports that give us a lot of information about the customer
  • Easy integration and features of pulling data directly from our recorded customer database
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ScreenShots

Entrinsik Informer Screenshots

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