Envision VIP vs. NICE CXone
Envision VIP vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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Envision VIP | N/A | Envision VIP, from Future Tech Systems in Auburn, Washington, is an enterprise architecture management and modeling option. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
Envision VIP | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Envision VIP | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Envision VIP | NICE CXone | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Envision VIP | NICE CXone | |
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Small Businesses | No answers on this topic | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | IBM Blueworks Live Score 8.8 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | IBM Blueworks Live Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Envision VIP | NICE CXone | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.2 (24 ratings) |
Usability | - (0 ratings) | 8.4 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 8.0 (5 ratings) |
In-Person Training | - (0 ratings) | 3.1 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
Envision VIP | NICE CXone | |
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Likelihood to Recommend | Future Tech Systems No answers on this topic | NICE Systems |
Pros | Future Tech Systems No answers on this topic | NICE Systems |
Cons | Future Tech Systems No answers on this topic | NICE Systems |
Likelihood to Renew | Future Tech Systems No answers on this topic | NICE Systems |
Usability | Future Tech Systems No answers on this topic | NICE Systems |
Reliability and Availability | Future Tech Systems No answers on this topic | NICE Systems |
Performance | Future Tech Systems No answers on this topic | NICE Systems |
Support Rating | Future Tech Systems No answers on this topic | NICE Systems |
In-Person Training | Future Tech Systems No answers on this topic | NICE Systems |
Online Training | Future Tech Systems No answers on this topic | NICE Systems |
Implementation Rating | Future Tech Systems No answers on this topic | NICE Systems |
Alternatives Considered | Future Tech Systems No answers on this topic | NICE Systems |
Scalability | Future Tech Systems No answers on this topic | NICE Systems |
Return on Investment | Future Tech Systems No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |