Envoy Visitors vs. Teem by Eptura

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Envoy Visitors
Score 8.5 out of 10
N/A
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts. Envoy also offer products to help buyers not only manage visitors, but also desks, meeting…
$0
per month per location
Teem
Score 8.0 out of 10
N/A
Teem (formerly EventBoard) is cloud-based software for organizing and optimizing internal events and meetings. Teem allows employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze their company’s meeting and collaboration behavior. Teem was acquired by WeWork in September 2018, and then acquired by iOFFICE in January 2020 after WeWork announced they would sell it.
$80
per desk per year
Pricing
Envoy VisitorsTeem by Eptura
Editions & Modules
Basic
$0
Standard
$99.00
per month per location
Premium
$299.00
per month per location
Desk Booking
$80.00
per desk per year
Room Booking - Basic Plan
$150.00
per room per year
Room Booking - Professional Plan
$250.00
per room per year
Lobby
$1,000.00
per reception device per year
Room Booking - Enterprise Plan
Custom Pricing
Offerings
Pricing Offerings
Envoy VisitorsTeem
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Envoy VisitorsTeem by Eptura
Considered Both Products
Envoy Visitors
Chose Envoy Visitors
Envoy blows LobbyConnect (Teem) out of the water. We had many issues with LobbyConnect including the fact that Slack notifications were flaky at best, and there was no way to prevent repeat visitors from having to sign the NDA again.
Teem

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Envoy VisitorsTeem by Eptura
Small Businesses

No answers on this topic

Zoho Bookings
Zoho Bookings
Score 8.8 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Envoy VisitorsTeem by Eptura
Likelihood to Recommend
8.4
(14 ratings)
9.0
(5 ratings)
Support Rating
9.6
(4 ratings)
9.7
(3 ratings)
User Testimonials
Envoy VisitorsTeem by Eptura
Likelihood to Recommend
Envoy
Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that
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Pros
Envoy
  • Easily track and manage who is in your office.
  • Better security, as you know who is or was in your office.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • Flexibility
  • Support tickets from room
  • Room tracking data
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Cons
Envoy
  • seems like a lot of updates
  • sometimes the app crashes
  • with regulations changing all the time. i worry if it's up to date
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • More direct integration with Microsoft tools such as Teams and Outlook.
  • Functionality more akin to special events check-in that can be used when necessary.
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Support Rating
Envoy
The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.
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Alternatives Considered
Envoy
I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with Envoy very quickly and it has cemented itself as an application of usage within our stack.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!
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Return on Investment
Envoy
  • Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
  • We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
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Eptura (formerly Condeco and iOFFICE + SpaceIQ)
  • Everything has been great so far. We have been extremely happy with the investment.
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