What users are saying about
9 Ratings
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Score 8 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

Epic

Epic seems to be the EMR leader (Cerner may be a close second). Standardizing on a version and system for the whole organization is critical for ease of maintenance and use of data. Data and analytics considerations should be taken into account when deploying and customizing workflows, and standardizing across sites. Where possible, it can be beneficial for support and maintenance efforts.
Anonymous | TrustRadius Reviewer

PowerWorks Practice Management

Well suited in the clinical setting although a little tedious. Not suited in many other places.
Jordynn Akins, RN, BSN | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Epic
7.8
PowerWorks Practice Management
Real-time eligibility verification
Epic
8.0
PowerWorks Practice Management
Claims management
Epic
8.0
PowerWorks Practice Management
Coding
Epic
8.0
PowerWorks Practice Management
Patient billing
Epic
8.0
PowerWorks Practice Management
Financial Reporting
Epic
7.0
PowerWorks Practice Management

Patient Scheduling

Epic
8.0
PowerWorks Practice Management
Rule-based scheduling
Epic
7.0
PowerWorks Practice Management
Automated appointment reminders
Epic
7.0
PowerWorks Practice Management
Automated patient check-in
Epic
8.0
PowerWorks Practice Management
Multi-location support
Epic
9.0
PowerWorks Practice Management
Calendar interface
Epic
9.0
PowerWorks Practice Management

Electronic Medical Records

Epic
8.1
PowerWorks Practice Management
Charting / document management
Epic
9.0
PowerWorks Practice Management
Templates
Epic
9.0
PowerWorks Practice Management
Patient portal
Epic
8.0
PowerWorks Practice Management
Mobile/tablet support
Epic
7.0
PowerWorks Practice Management
Integration with other EMR and PM systems
Epic
8.0
PowerWorks Practice Management
Workflow automation
Epic
8.0
PowerWorks Practice Management
Speech recognition
Epic
7.0
PowerWorks Practice Management
Customization
Epic
9.0
PowerWorks Practice Management
E-prescribing
Epic
8.0
PowerWorks Practice Management

Medical Security and Privacy

Epic
8.8
PowerWorks Practice Management
HIPAA compliance
Epic
9.0
PowerWorks Practice Management
Role-based permission levels
Epic
9.0
PowerWorks Practice Management
Data backups and redundancy
Epic
9.0
PowerWorks Practice Management
Local mode / networking failsafe
Epic
8.0
PowerWorks Practice Management

Workflow and Scale

Epic
8.7
PowerWorks Practice Management
Task tracking
Epic
8.0
PowerWorks Practice Management
Specialty-specific workflows
Epic
9.0
PowerWorks Practice Management
Multi-office / multi-physician capabilities
Epic
9.0
PowerWorks Practice Management

Pros

Epic

  • Consistent upgrade cadence.
  • Breadth of capabilities.
Anonymous | TrustRadius Reviewer

PowerWorks Practice Management

  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Katarina L. Rawdan | TrustRadius Reviewer

Cons

Epic

  • Support cases can be slow to resolve issues.
  • Dedicated support staff turnover every year.
Anonymous | TrustRadius Reviewer

PowerWorks Practice Management

  • Only seems applicable for small organizations.
Maria Porter | TrustRadius Reviewer

Performance

Epic

No score
No answers yet
No answers on this topic

PowerWorks Practice Management

PowerWorks Practice Management 7.0
Based on 1 answer
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
Jordynn Akins, RN, BSN | TrustRadius Reviewer

Support Rating

Epic

Epic 7.0
Based on 1 answer
A dedicated support staff for each module/area is provided by Epic. This is beneficial for points of contact, however, not all support staff are created equal, and there seems to be high turnover in these roles(staff seems to turn over every 1-2 years). This can make it challenging for continuity and quick support resolution as new staff are not as familiar with organization-specific needs, environments, and/or questions.
Anonymous | TrustRadius Reviewer

PowerWorks Practice Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Epic

No answers on this topic

PowerWorks Practice Management

I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
Katarina L. Rawdan | TrustRadius Reviewer

Return on Investment

Epic

  • Standard EMR for all location.
  • High associated staff and support cost.
Anonymous | TrustRadius Reviewer

PowerWorks Practice Management

No answers on this topic

Pricing Details

Epic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerWorks Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Epic
9.0
PowerWorks Practice Management
5.0

Performance

Epic
PowerWorks Practice Management
7.0

Support Rating

Epic
7.0
PowerWorks Practice Management

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