Epicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.
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Teamcenter
Score 8.2 out of 10
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Teamcenter is a product lifecycle management system designed to help organizations integrate and standardize product development processes across functional silos.
It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
Teamcenter is perfect for working in large-scale projects related to manufacturing and engineering where collaboration and management of data are crucial. It is evident where the complexity of the products is high such as in automobile and aerospace industries. Some of its features may seem too elaborate for the small business with a less complex process and therefore too expensive. It is less useful in organizations that do not have complex PLM needs or have less IT capacity to implement the system.
Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
The functionalities are straight forward, so it is not hard to use the docStar system.
Teamcenter is a great PLM tool that allows collaboration between our teams, it’s possible to create a variety of teams that can all collaborate in one environment and share relevant information, I like that all the data can be integrated into the application so that it’s more organized and structured.
When working with Teamcenter, the roles can be properly distributed so it’s easy to see all the workflows and things that need to be done.
The interface is very nice and you can work through it if you don’t know some features. I like how well-integrated everything is and how easy it is to use and implement into your daily work routine.
One of my favorite aspects of Teamcenter is its reporting tools, they are definitely some of the best tools I have tried, allowing me to integrate data from different places into the platform and analyze it in different ways. Analyzing a variety of key metrics is possible and helps us have better results in our sales.
Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support
As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.
A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
Earlier, some of the companies acquired by my organization were using PTC Windchill, but the overall stability, user experience and depth of functionality which are provided by Teamcenter doesn't match with any other PLM software and thus, all the acquired companies which were earlier using PTC Windchill has now slowly started into moving towards Teamcenter.
I believe Teamcenter will be able to achieve good scalability. The larger it gets the more useful it becomes but for the organization that is in the process of growing or is small it may pose both challenges and a considerable potential in terms of expandability.
We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Definitely, it has a very positive impact so to speak. What we are trying to do through our program, we are utilizing the full capacity of Teamcenter to produce one structure in an effective way. So before we implement this activity, the user has to prepare 10 to 15 structures to reach to our best possible data that can be set across the systems. But now with the complete capability of Teamcenter, we are able to do all these things into one structure itself and then let the system do all the automation or the things that users do not have to concentrate on. All of the automations are done behind the systems and then it is improving not only the efficiency of the end user, but also making a standardized way in order to proceed and transfer the data holistically towards other systems like SAP.
