Epicor Eagle vs. Odoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor Eagle
Score 8.2 out of 10
N/A
The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.N/A
Odoo
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
Pricing
Epicor EagleOdoo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor EagleOdoo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details—New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Features
Epicor EagleOdoo
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.1
8 Ratings
147% below category average
Pay calculation00 Ratings1.08 Ratings
Benefit plan administration00 Ratings1.17 Ratings
Direct deposit files00 Ratings1.17 Ratings
Customization
Comparison of Customization features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
7 Ratings
152% below category average
API for custom integration00 Ratings1.06 Ratings
Plug-ins00 Ratings1.07 Ratings
Security
Comparison of Security features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
9 Ratings
156% below category average
Single sign-on capability00 Ratings1.05 Ratings
Role-based user permissions00 Ratings1.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
8 Ratings
150% below category average
Dashboards00 Ratings1.08 Ratings
Standard reports00 Ratings1.08 Ratings
Custom reports00 Ratings1.07 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.2
9 Ratings
146% below category average
Accounts payable00 Ratings1.19 Ratings
Accounts receivable00 Ratings1.19 Ratings
Global Financial Support00 Ratings1.09 Ratings
Primary and Secondary Ledgers00 Ratings1.09 Ratings
Journals and Reconciliations00 Ratings1.08 Ratings
Configurable Accounting00 Ratings1.09 Ratings
Standardized Processes00 Ratings1.07 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.1
10 Ratings
151% below category average
Inventory tracking00 Ratings1.010 Ratings
Automatic reordering00 Ratings1.09 Ratings
Location management00 Ratings1.09 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.1
9 Ratings
150% below category average
Pricing00 Ratings1.09 Ratings
Order entry00 Ratings1.39 Ratings
Credit card processing00 Ratings1.07 Ratings
Cost of goods sold00 Ratings1.09 Ratings
Order Orchestration00 Ratings1.08 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
9 Ratings
152% below category average
Billing Management00 Ratings1.09 Ratings
Cash and Asset Management00 Ratings1.08 Ratings
Travel & Expense Management00 Ratings1.07 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings1.07 Ratings
Period Close00 Ratings1.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
7 Ratings
154% below category average
Budgeting and Forecasting00 Ratings1.06 Ratings
Project Costing00 Ratings1.05 Ratings
Cost Capture00 Ratings1.05 Ratings
Capital Project Management00 Ratings1.05 Ratings
Customer Contract Compliance00 Ratings1.05 Ratings
Project Revenue Recognition00 Ratings1.05 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
6 Ratings
149% below category average
Project Planning and Scheduling00 Ratings1.06 Ratings
Task Insight for Project Managers00 Ratings1.05 Ratings
Project Mobile Functionality00 Ratings1.05 Ratings
Definable Resource Pools00 Ratings1.05 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
1.0
7 Ratings
153% below category average
Award Lifecycle Management00 Ratings1.06 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
7.6
6 Ratings
9% above category average
Bids Analyzed and Compared00 Ratings7.74 Ratings
Contract Authoring00 Ratings9.24 Ratings
Contract Repository00 Ratings9.24 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings1.05 Ratings
Supplier Management00 Ratings8.54 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
7.8
3 Ratings
18% above category average
Risk Repository00 Ratings10.02 Ratings
Control Management00 Ratings1.03 Ratings
Control Efficiency Assessments00 Ratings1.03 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings10.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
3.5
4 Ratings
65% below category average
Transportation Planning and Optimization00 Ratings1.03 Ratings
Transportation Execution Management00 Ratings1.03 Ratings
Trade and Customs Management00 Ratings1.02 Ratings
Fulfillment Management00 Ratings1.03 Ratings
Warehouse Workforce Management00 Ratings1.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
8.7
4 Ratings
14% above category average
Production Process Design00 Ratings8.14 Ratings
Production Management00 Ratings8.34 Ratings
Configuration Management00 Ratings9.23 Ratings
Work Execution00 Ratings9.23 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
3.1
5 Ratings
80% below category average
Forecasting00 Ratings1.05 Ratings
Inventory Planning00 Ratings1.05 Ratings
Performance Monitoring00 Ratings1.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Epicor Eagle
-
Ratings
Odoo
8.5
3 Ratings
16% above category average
Proposal Management00 Ratings8.73 Ratings
Product Master Data Management00 Ratings8.73 Ratings
Best Alternatives
Epicor EagleOdoo
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 6.2 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Enterprises

No answers on this topic

SAP Business ByDesign
SAP Business ByDesign
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor EagleOdoo
Likelihood to Recommend
9.6
(8 ratings)
1.0
(14 ratings)
Likelihood to Renew
9.1
(1 ratings)
1.0
(1 ratings)
Usability
9.1
(1 ratings)
1.0
(7 ratings)
Support Rating
9.1
(1 ratings)
1.0
(7 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Epicor EagleOdoo
Likelihood to Recommend
Epicor Software
My area covers our general ledger accounting. Let me tell you how much I appreciate that Eagle will fully track the entire journal entry of a sales transaction! Our previous ERP provider did not track the Cost of Goods Sold and Sales Tax portion of a sales. It was really labor-intensive to fill the missing gaps. Switching to Eagle N Series has saved the company up to 40% in various labor costs because the reporting is accurate and detailed.
Read full review
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Read full review
Pros
Epicor Software
  • Mobile applications like Mobile Manager, Mobile Lookup, and Pricing Planner put resources in the palm of your hand to use in the store, at trade shows, or at your competition.
  • Eagle N has powerful promotional tools with Dynamic Promotions to keep your Marketing fresh and current.
  • By combining Compass Analytics with Eagle N you can create almost any query, simple of difficult. This powerful tool lets you simplify difficult research, you can easily find a customer's receipt from ten years ago.
  • Functions like ITR (Inventory Tracking Record) ICL (Inventory Change Log) let you quickly determine the electronic history of a sku. It allows you to see what, why, how and who changed a record.
Read full review
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Cons
Epicor Software
  • Adding the same SKU in 2 different lines does not work in Eagle N Series.
  • In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
  • I would like to see the check printing feature simplified.
  • I would like to have more choices of fields that could print on our invoices.
  • In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
Read full review
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
Likelihood to Renew
Epicor Software
Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
Read full review
Odoo
No answers on this topic
Usability
Epicor Software
There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
Read full review
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Read full review
Support Rating
Epicor Software
When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
Read full review
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Implementation Rating
Epicor Software
The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
Read full review
Odoo
No answers on this topic
Alternatives Considered
Epicor Software
We were already Eagle customers when a guru from our parent company recommended we switch some of the computers on the system over to N Series. Now that I primarily use N Series, it is especially when I find myself on a computer that does not have it, that I realize how much more intuitive N Series seems to be set up.
Read full review
Odoo
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Read full review
Return on Investment
Epicor Software
  • Epicor does provide almost a real time reporting dashboard so we have insight into our sales data and numbers necessary to make price changes if needed that have affected our bottom line and GM.
  • Our insight into certain products and the cost drivers continues to improve with the GM detail capabilities in business advisor.
Read full review
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory