Epicor HCM (discontinued) vs. Oracle Fusion Cloud HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor HCM (discontinued)
Score 8.1 out of 10
N/A
Epicor HCM supplied human resource management system (HRMS) capabilities, but Epicor has stopped offering this functionality and company's HR applications are no longer available.N/A
Oracle Fusion Cloud HCM
Score 7.6 out of 10
N/A
Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.
$4
Per Employee Per Month
Pricing
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Editions & Modules
No answers on this topic
Help Desk
$4.00
Per Employee Per Month
Talent Management
$10.00
Per Employee Per Month
Global HR
$15.00
Per Employee Per Month
Offerings
Pricing Offerings
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsContact Oracle HCM for detailed pricing information at +1.800.392.2999
More Pricing Information
Community Pulse
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Considered Both Products
Epicor HCM (discontinued)

No answer on this topic

Oracle Fusion Cloud HCM
Chose Oracle Fusion Cloud HCM
Oracle HCM is a cloud-based solution and it is easy to maintain so the organization decided to go for it. It has more additional modules than any other HCM solutions in the market.
Top Pros
Top Cons
Features
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Epicor HCM (discontinued)
10.0
9 Ratings
24% above category average
Oracle Fusion Cloud HCM
8.6
177 Ratings
9% above category average
Employee demographic data10.09 Ratings8.5166 Ratings
Employment history10.09 Ratings9.0175 Ratings
Job profiles and administration10.08 Ratings8.6168 Ratings
Workflow for transfers, promotions, pay raises, etc.10.09 Ratings8.9158 Ratings
Organizational charting10.05 Ratings8.4160 Ratings
Organization and location management10.08 Ratings8.8165 Ratings
Compliance data (COBRA, OSHA, etc.)10.04 Ratings8.3125 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Epicor HCM (discontinued)
10.0
7 Ratings
22% above category average
Oracle Fusion Cloud HCM
8.6
120 Ratings
7% above category average
Pay calculation10.04 Ratings9.1107 Ratings
Support for external payroll vendors10.07 Ratings8.595 Ratings
Off-cycle/On-Demand payment10.01 Ratings8.333 Ratings
Benefit plan administration10.07 Ratings8.6109 Ratings
Direct deposit files10.05 Ratings8.9101 Ratings
Salary revision and increment management10.06 Ratings8.9110 Ratings
Reimbursement management10.02 Ratings8.292 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Epicor HCM (discontinued)
9.0
7 Ratings
11% above category average
Oracle Fusion Cloud HCM
8.8
123 Ratings
9% above category average
Approval workflow10.06 Ratings8.8119 Ratings
Balance details8.07 Ratings8.9123 Ratings
Annual carry-forward and encashment9.05 Ratings8.7115 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Epicor HCM (discontinued)
9.8
8 Ratings
19% above category average
Oracle Fusion Cloud HCM
8.7
157 Ratings
7% above category average
View and generate pay and benefit information9.07 Ratings8.5136 Ratings
Update personal information10.08 Ratings8.8156 Ratings
View company policy documentation10.06 Ratings8.3116 Ratings
Employee recognition10.02 Ratings9.0108 Ratings
View job history10.06 Ratings8.9153 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Epicor HCM (discontinued)
10.0
4 Ratings
25% above category average
Oracle Fusion Cloud HCM
8.6
71 Ratings
11% above category average
Tracking of all physical assets10.04 Ratings8.671 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Epicor HCM (discontinued)
7.0
9 Ratings
8% below category average
Oracle Fusion Cloud HCM
8.6
158 Ratings
12% above category average
Report builder8.09 Ratings9.0156 Ratings
Pre-built reports6.09 Ratings8.8153 Ratings
Ability to combine HR data with external data7.08 Ratings8.1142 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Epicor HCM (discontinued)
10.0
3 Ratings
22% above category average
Oracle Fusion Cloud HCM
8.8
126 Ratings
9% above category average
New hire portal10.03 Ratings8.8123 Ratings
Manager tracking tools10.03 Ratings8.6120 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Epicor HCM (discontinued)
10.0
4 Ratings
20% above category average
Oracle Fusion Cloud HCM
8.1
126 Ratings
1% below category average
Corporate goal setting10.03 Ratings8.5120 Ratings
Individual goal setting10.04 Ratings8.4122 Ratings
Line-of sight-visibility10.03 Ratings8.3112 Ratings
Performance tracking10.04 Ratings8.5125 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Epicor HCM (discontinued)
9.2
4 Ratings
15% above category average
Oracle Fusion Cloud HCM
8.5
139 Ratings
7% above category average
Performance plans10.04 Ratings8.4137 Ratings
Performance improvement plans10.03 Ratings8.5122 Ratings
Review status tracking10.04 Ratings8.3132 Ratings
Review reminders7.04 Ratings8.3124 Ratings
Multiple review frequency9.03 Ratings8.3121 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Epicor HCM (discontinued)
10.0
3 Ratings
24% above category average
Oracle Fusion Cloud HCM
8.4
110 Ratings
6% above category average
Create succession plans/pools10.01 Ratings8.3100 Ratings
Candidate ranking10.03 Ratings8.5102 Ratings
Candidate search10.03 Ratings8.6106 Ratings
Candidate development10.01 Ratings8.4104 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Epicor HCM (discontinued)
10.0
4 Ratings
25% above category average
Oracle Fusion Cloud HCM
8.2
127 Ratings
6% above category average
Job Requisition Management10.04 Ratings8.2122 Ratings
Company Website Posting10.03 Ratings8.2120 Ratings
Publish to Social Media10.01 Ratings8.2113 Ratings
Job Search Site Posting10.02 Ratings8.6115 Ratings
Duplicate Candidate Prevention10.03 Ratings8.4119 Ratings
Applicant Tracking10.04 Ratings8.9119 Ratings
Notifications and Alerts10.04 Ratings8.7122 Ratings
Best Alternatives
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Likelihood to Recommend
9.0
(12 ratings)
8.7
(220 ratings)
Likelihood to Renew
10.0
(2 ratings)
9.0
(31 ratings)
Usability
7.0
(2 ratings)
7.0
(6 ratings)
Availability
9.0
(1 ratings)
7.0
(1 ratings)
Performance
9.0
(2 ratings)
8.0
(6 ratings)
Support Rating
1.0
(4 ratings)
4.1
(6 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.8
(4 ratings)
Implementation Rating
7.1
(2 ratings)
6.0
(4 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
8.6
(3 ratings)
7.0
(6 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Epicor HCM (discontinued)Oracle Fusion Cloud HCM
Likelihood to Recommend
Discontinued Products
While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing. The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
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Oracle
Oracle HCM is very much helpful and well suited in the recruitment and placement process and HR data. It makes it easier for HR in [organizations] to keep track of who is in and out of the [organization]. Improvement can be made by allowing employees to record their own data and update it as and when necessary without having to go through HR first.
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Pros
Discontinued Products
  • Security is always an issue with payroll/HR software. Security in Epicor HCM is very robust. In our manufacturing facility it is important that supervisors have access to their employee's information and the software allows me to limit access to only the correct department. There is also menu security that will allow me to remove access to features by user and grant access only to what they require to do the job.
  • This software is the repository for many different types of employee information. For example in the past we have tracked skills training by employee in either an Access database or an Excel spreadsheet. We are currently in the process of loading individual employee skill information which will allow us to query the database to pull any information that is not already a canned report in the system.
  • Payroll tax reports are handled by the system seamlessly. In our old system I had to keep confidential employees in a different "company" which meant I had to combine the two companies and do quarterly and year end tax reporting manually. The confidential flag in Epicor HCM allows me to utilize reports directly from the system and also creates the files needed to file online for both my quarterly SUI and W-2 reporting to SSA at year end.
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Oracle
  • A very beneficial tool to keep a record of the performance of all the employees and it can look for the capabilities of the employees.
  • Payroll problems are being solved easily with Oracle HCM Cloud.
  • Capable of holding all the recruitment processes easily and efficiently.
  • Price ranges are also affordable.
Read full review
Cons
Discontinued Products
  • Administrative set-up is a nightmare --> Set-up such as e-mail templates (routing, candidate communication, alerts) and configuring security rights for users, includes looking at list of approximately 100 fields some of which seem like duplicates. Interestingly, you may find that the field you need is missing. You'll need to create a work-around or pay Professional Services to get it set-up correctly, even though they should logically be available. Another alternative is that you need to go to an obscure task under Utilities that you've never used before so you can uncheck a box.
  • Auto alerts seem like a great idea, but the set-up is limited in such a way that you will probably need a Filter SQL statement to get it the way you want. (Ex: No way on the birthday alert to simply filter to active employees. Get ready to send out over 500 alerts for ALL employees and dependents.) You can either ask someone in your IT department or again, go to Professional Services ($$$).
  • Routing also seems like a great idea but if you make too many changes in the routing set-up, it errors out and doesn't allow you to submit changes. Instead you must make only a few changes, submit, then go to the task again. Efficiency is not a concern for HCM. If you have more than 5-10 routes in the system for certain tasks, this can slow down the entire routing page, making you wait between 20-40 seconds to approve and go to the next route. This will make for a fun time during your annual review process when you've got 100+ reviews routed to you.
  • Epicor staff (except for customer support) are salespeople--first and foremost --> Glassdoor reviews show that Epicor "emphasizes billable hours above all else" -- we've experienced this firsthand. Most account managers, implementation and interface consultants will try get you on the phone (at a whopping $100-$300/hr) to talk about nothing and avoid delivering what you've paid them for. If they're not doing that, they may just ignore your e-mails and never get back to you.
  • Unreliable customer support --> Customer support staff seems understaffed and sometimes lack technical knowledge. Not surprising considering that HCM is so convoluted and frustrating. Even the most expert support reps are stumped by questions--the system is just that confusing. Sometimes there is no resolution at all so your call is turned into a service change request. Then you cross your fingers and hope it gets addressed in the next upgrade. I submitted one support call over two months ago. It is still open. Sadly that is not out of the norm.
  • Unexplainable errors in interfaces --> Payroll and benefits interfaces have been unreliable. Employee data changes are dropped with no explanation; ergo, there is no possible solution. Unless of course you want your benefits consultant to spend several hours ($$$) researching it or very, very slowly talking you through it over the phone.
  • Customizations that keep on breaking and breaking and breaking --> HCM releases updates almost twice a year, with "new and improved" features. Sometimes the features don't work, as if the software was updated without any testing or foresight. You'll find that customizations you've paid for have broken inexplicably and need to be re-done. Of course you will be charged for the extra hours needed to fix the customizations.
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Oracle
  • Government entities share data readily on applicants and HCM doesn't make it easy to have applications transferred between organizations. If applicants could apply once and send that application to multiple entities that would really make it more appealing to clients. This is a niche that is currently filled with NEOGOV, however Oracle's analytics are far superior to those in NEOGOV
  • There are no customizations allowed so clients need to work within the configuration standards or create a bolt on. Many times your greatest asset is also one of your biggest weaknesses.
  • Oracle is a large company and sometimes it can be hard to navigate the support matrix that they have set up. They also have tiers of support so you can pay more to get more, which isn't optimal from a customer point of view.
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Likelihood to Renew
Discontinued Products
I just recently lost my job after 16 years, and purposely sought out a position where I could continue to work with HCM. I am now in a similar role to what I was in before, and can continue the same type of work and enhancements that I did at my other company.
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Oracle
Taleo does what we need it to do and based on the costs from both a time and money perspective, I don't see us changing anytime soon. If anything I think we will look to leverage the capabilities available that we may not already be using.
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Usability
Discontinued Products
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel. Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
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Oracle
After the initial training's, it was quite intuitive to use the application. The application is based upon best practices and the overall flows are quite logical. The train stop approach also ensures that users understand where they are in the process cycle. Also, the number of clicks have been greatly rationalized to ensure that there is more streamlined experience.
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Reliability and Availability
Discontinued Products
The product was always available.
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Oracle
It works well. However we recently discovered that it no longer is supported on Internet Explorer so we had to change the default browser for everyone in our organization to MS Edge.
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Performance
Discontinued Products
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
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Oracle
Works well.
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Support Rating
Discontinued Products
There have been a lot of issues with it at first, but we've been figuring a lot of them out on our own. Needing patches to the program though is something that I didn't expect to happen as often as it does.
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Oracle
The rating is based upon our current level of support. The overall experience has vastly changed since we moved into product paid support. 'Also, with Oracle going with the model of quarterly patches, it makes sense to have the product company provide support to the overall application thereby eliminating the problems of bugs.
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In-Person Training
Discontinued Products
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
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Oracle
No answers on this topic
Online Training
Discontinued Products
No answers on this topic
Oracle
Great online tools and help, and printed out guidelines.
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Implementation Rating
Discontinued Products
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
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Oracle
There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.
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Alternatives Considered
Discontinued Products
Epicor pales in comparison to the HRIS and report building systems listed above. Unfortunately, Epicor was implemented prior to my joining the organization. From what I was told, Epicor was chosen because of its ability to be customizable to any industry. However, what we have learned is that this isn't the whole truth. While Epicor might be able to customize to your specific industry with creating certain data fields, it still cannot function properly to meet the needs of your respective industry. For example, my industry is education. There are numerous grant propasals that we send that require specific demographic information. Consequently, when we try to run a report in Epicor, that information is never captured with accuracy which makes sending these reports for grants a herculean task, especially when these donors question our data.
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Oracle
Firstly, create a template for the data of human resources to be filled by the client with help from us, then We transformed the paperwork, excel, word sheets, did data cleansing and refined the data, and matched data with the correct fields inside the template and imported the data to oracle cloud hcm by using human capital management data loader
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Scalability
Discontinued Products
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
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Oracle
Taleo (owned now by Oracle) continues to be an incredibly powerful product and it's scalability is among the most robust of any ATS in use today.
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Return on Investment
Discontinued Products
  • Epicor HCM had a positive impact on our ROI by matching the right employees to specific roles based on their set of skills and competencies.
  • The tool positively impacted the performance and efficiencies throughout the different corporate departments.
  • It could have a negative impact on user satisfaction when it comes to support and response time.
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Oracle
  • We were not good at tracking any numbers around recruiting so now this last year we have been able to set the benchmark that we now can work toward improving.
  • At any given time, we could not say how many open positions we had. Now we are able to keep track of that.
  • We do a much better job with communicating with candidates now, especially the ones not selected. This will help us maintain a better reputation and attract the candidates back for other jobs they may be a better fit for in the future.
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ScreenShots

Oracle Fusion Cloud HCM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of