Epos Now vs. RetailEdge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epos Now
Score 8.0 out of 10
N/A
Epos Now, headquartered in Norwich, offers their cloud-based point-of-sale software and integrated hardware systems, configurable to meet the needs of retail and hospitality and available for a single up front payment or at a monthly cost.N/A
RetailEdge
Score 7.5 out of 10
N/A
RetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
Pricing
Epos NowRetailEdge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epos NowRetailEdge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epos NowRetailEdge
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Epos NowRetailEdge
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Epos NowRetailEdge
Likelihood to Recommend
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Epos NowRetailEdge
Likelihood to Recommend
Epos Now
It is a good POS system for a small business and provides a lot of different functions to help a business with reporting. Really the only complaint that I have is trying to reach customer service. It takes a while for them to get back to you.
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High Meadow Business Solutions
Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
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Pros
Epos Now
  • Itemized receipt.
  • Easy to use.
  • Can track multiple users.
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High Meadow Business Solutions
  • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
  • Gift card issuing and redeeming was very easy and simple to track
  • Individual user id's meant we could track sales for contests and customer service issues as well
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Cons
Epos Now
  • I would like to be able to continue to search on the POS system without having to press search again.
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High Meadow Business Solutions
  • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
  • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
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Alternatives Considered
Epos Now
No answers on this topic
High Meadow Business Solutions
Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
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Return on Investment
Epos Now
  • Definitely has improved customers asking for a more detailed receipt or invoice.
  • Helps with accounting.
  • Helps with tracking inventory.
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High Meadow Business Solutions
  • I could not have done daily business without it
  • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
  • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
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ScreenShots