Epsilon PeopleCloud vs. Intercom
Epsilon PeopleCloud vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Epsilon PeopleCloud | N/A | Epsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Epsilon PeopleCloud | Intercom | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Epsilon PeopleCloud | Intercom | |
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Small Businesses | Klaviyo Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | SALESmanago Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tealium Customer Data Hub Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Epsilon PeopleCloud | Intercom | |
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Likelihood to Recommend | 7.0 (1 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Epsilon PeopleCloud | Intercom | |
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Likelihood to Recommend | Epsilon | Intercom |
Pros | Epsilon | Intercom |
Cons | Epsilon | Intercom |
Likelihood to Renew | Epsilon No answers on this topic | Intercom |
Usability | Epsilon No answers on this topic | Intercom |
Reliability and Availability | Epsilon No answers on this topic | Intercom |
Performance | Epsilon No answers on this topic | Intercom |
Support Rating | Epsilon No answers on this topic | Intercom |
Online Training | Epsilon No answers on this topic | Intercom |
Implementation Rating | Epsilon No answers on this topic | Intercom |
Alternatives Considered | Epsilon | Intercom |
Return on Investment | Epsilon | Intercom |
ScreenShots | Intercom Screenshots |