SpaceIQ by Eptura vs. Zoom Rooms

SpaceIQ has been nothing but a positive for us. We have become so much more organized in our department and have only scratched the surface with what we can do with it. We are adding layers every week to improve our experience. Literally, the only thing I can think of that they could improve on is response time when it comes to customer service. We have loved SpaceIQ so far and I don't see that changing.

Incentivized

It works well in the classroom from a technology standpoint and the variety of vendors that have hardware solutions for Zoom Rooms. You can design and find hardware to meet whatever size of classroom. It is real easy to deploy in a conference room. Vendors have simple all-in-one video bars with Zoom Room software already on. Pull out of the box, mount below and monitor and your up and running

• Flexibility for growth. The ability to add new spaces and locations is easy.
• SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
• Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• More training and onboarding resources detailed on site to make it easier for new employees to learn the ins and outs of the site

• Some of the security controls that are available in software program flags would be more conveniently controlled from the admin portal.

I don't see anything that matches this product's features. However, the quality of the experience can be influenced by the quality of the equipment you use. We have upgraded the hardware rather than starting with a new dedicated device.

I haven't had any issues with the software to date.

Both of these companies have good space planning software solutions, but at the time we were exploring our options they were still building on what seemed to be an antiquated and bloated back-end that was not user-friendly compared to Space IQ. They had many more features than SpaceIQ could offer at the time, but SpaceIQ proved their ability to be agile and implement solutions faster than most tech companies I've worked with. At the time they were more of a startup, but I could see their promise, and we jumped in and have not regretted it one bit. They have continued to deliver innovative solutions even in areas where there were very few pain points. They continue to make things better and it's been great to work with them.

Incentivized

During the evaluation process we found Zoom Rooms to be more reliable on our network and more secure for our students. We enjoyed the controls in the system as well as the flexibility for our staff to teach within their preferences

• It makes our lives easier.
• We are able to review staff quickly at a glance.
• We are able to reorganize our office space when needed.

• Zoom improved collaboration between users and fixed our issues with international calls. Previous service providers kept blocking certain countries for security reasons and getting them unblocked was a long process.

Incentivized