Teem by Eptura vs. Lobbytrack

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

Incentivized

I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.

Incentivized

• Flexibility
• Support tickets from room
• Room tracking data

Incentivized

• Sign in visitors with Name Phone number their identity.
• It notifies the host.
• It can also pre register the visitor and also to immediate registration.
• Control access and photo identity.

• More direct integration with Microsoft tools such as Teams and Outlook.
• Functionality more akin to special events check-in that can be used when necessary.

Incentivized

• Scheduled reports (instead of run on demand).
• Published API and/or an automated way of loading data to the database (it's not difficult but could be automated).
• Updating layout of printed labels is not very intuitive (but we only have to do it rarely).

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

Incentivized

Lobby track has proved to be cost-efficient and at the same time, this is also multi-tasking where each and every step and user interface is very easy to use. Even the visitors can self-register themselves and need not wait for the other person to do an entry. Plus the biggest advantage that we have observed is the final report which helps us to create a database.

• Everything has been great so far. We have been extremely happy with the investment.

Incentivized

• Did not use it for my business, but rather as a user. Worked great, will implement in my business when we need guest management software.