Equisoft/analyze vs. HappyFox Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Equisoft/analyze
Score 0.0 out of 10
N/A
Equisoft/analyze (formerly WealthElements Advisor) is a comprehensive asset allocation and wealth analytics tool.N/A
HappyFox Chat
Score 9.0 out of 10
N/A
Indian software company Tenmiles offers HappyFox Chat, a live chat tool with a free edition, that is available as a standalone product, or integrated with the company's help desk software: HappyFox.N/A
Pricing
Equisoft/analyzeHappyFox Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Equisoft/analyzeHappyFox Chat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Equisoft/analyzeHappyFox Chat
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Equisoft/analyzeHappyFox Chat
Small Businesses

No answers on this topic

Gist
Gist
Score 9.6 out of 10
Medium-sized Companies

No answers on this topic

Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises

No answers on this topic

Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Equisoft/analyzeHappyFox Chat
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Equisoft/analyzeHappyFox Chat
Likelihood to Recommend
Equisoft
No answers on this topic
Tenmiles Corporation
Whenever a customer raises a request the same is forwarded to a designated executive with a unique ticket number. Customers can raise their problems via the business website or even an email. They are also sent a confirmatory email that allows them to track the statues of their ticket and also reach out to the concerned executives within the company. All this helps in making customer care fair, efficient and most importantly transparent for the benefit of the customers
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Pros
Equisoft
No answers on this topic
Tenmiles Corporation
  • All the emails convert into tickets and can be assigned to any free agent or team; which help us to respond on customer's query efficiently and in a timely manner.
  • One of the best features, which I used while using HappyFox, was transferring the ticket to another team member.
  • You can integrate HappyFox with Magento.
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Cons
Equisoft
No answers on this topic
Tenmiles Corporation
  • HappyFox should provide a customization in category statues.
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Return on Investment
Equisoft
No answers on this topic
Tenmiles Corporation
  • We are able to answer customer queries within SLA
  • The manned power has reduced, it was complicated to manage and respond to all customers over an email in timely manner.
  • We have limited resources, so we don't need to assign tickets or emails to any individual. As all the tickets are re-directed to relevant executive or team member.
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ScreenShots