ERPLY vs. Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ERPLY
Score 9.0 out of 10
N/A
ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.
$39
Fiserv (First Data) - ICICI Merchant Services
Score 4.9 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
ERPLYFiserv (First Data) - ICICI Merchant Services
Editions & Modules
POS WITHOUT INVENTORY
$39
INVENTORY ONLINE & OFFLINE
$69
INVENTORY + POS
$99
No answers on this topic
Offerings
Pricing Offerings
ERPLYFiserv (First Data) - ICICI Merchant Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ERPLYFiserv (First Data) - ICICI Merchant Services
Top Pros
Top Cons
Best Alternatives
ERPLYFiserv (First Data) - ICICI Merchant Services
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises

No answers on this topic

Amazon Pay
Amazon Pay
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ERPLYFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
9.0
(2 ratings)
4.6
(7 ratings)
User Testimonials
ERPLYFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Erply
ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.
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Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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Pros
Erply
  • POS system and reporting
  • Ease of use and trusted use for customers and clients
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Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Cons
Erply
  • They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
  • In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
  • We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.
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Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Alternatives Considered
Erply
Stripe may be better for internet and virtual focused sales, while ERPLY shines with their POS system and reader for physical transactions and sales. Stripe has never offered us a physical card reader and the customer support for ERPLY seems to be great and well-versed in the few times we have needed help to set something up. ERPLY is best suited amongst competitions for its ease of use, attractive marketing and branding, and that it just plain works without a headache
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Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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Return on Investment
Erply
  • We put a lot of money and time into developing custom reports with their off shore team that never worked.
  • They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
  • They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.
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Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
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ScreenShots

ERPLY Screenshots

Screenshot of Erply POS viewScreenshot of Erply CRMScreenshot of Erply Multi-store ManagementScreenshot of Erply Inventory ManagementScreenshot of Erply Reporting