ERPLY vs. PAR Brink POS

ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.

Incentivized

Brink just needs to continue to develop its technology for the every-changing industry.

Incentivized

• POS system and reporting
• Ease of use and trusted use for customers and clients

Incentivized

• Brink has a simple interface for the team to use in their day to day.
• Brink is mostly simple to reconfigure to our needs in the field.

Incentivized

• They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
• In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
• We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.

Incentivized

• Brink could update its hardware to the sign of the times with guest interactive POS.
• Appears clunky at times with its processes and steps.
• Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
• Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
• Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.

Incentivized

I believe Brink has been very responsive to our needs and requests

Incentivized

Stripe may be better for internet and virtual focused sales, while ERPLY shines with their POS system and reader for physical transactions and sales. Stripe has never offered us a physical card reader and the customer support for ERPLY seems to be great and well-versed in the few times we have needed help to set something up. ERPLY is best suited amongst competitions for its ease of use, attractive marketing and branding, and that it just plain works without a headache

Incentivized

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.

Incentivized

• We put a lot of money and time into developing custom reports with their off shore team that never worked.
• They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
• They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.

Incentivized

• Positive impact on its simplicity with our growth and ability to teach and transform our business.
• Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.

Incentivized