64 Ratings
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Score 9.3 out of 100
89 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

ESET Endpoint Security

In our BYOD office environment, we need to make sure that everyone has sufficient antivirus protection on their machines, and ESET is, hands-down, the best solution for MacOS. I've tried them all and found none better! Needless to say, ESET is just as great for Windows. It even offers support for mobile devices.
Benjamin Plotkin | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

ESET Endpoint Security
8.8
Webroot Business Endpoint Protection
9.1
Anti-Exploit Technology
ESET Endpoint Security
8.9
Webroot Business Endpoint Protection
8.6
Endpoint Detection and Response (EDR)
ESET Endpoint Security
9.0
Webroot Business Endpoint Protection
9.5
Centralized Management
ESET Endpoint Security
8.4
Webroot Business Endpoint Protection
9.0
Hybrid Deployment Support
ESET Endpoint Security
7.5
Webroot Business Endpoint Protection
9.1
Infection Remediation
ESET Endpoint Security
9.0
Webroot Business Endpoint Protection
9.4
Vulnerability Management
ESET Endpoint Security
9.2
Webroot Business Endpoint Protection
9.1
Malware Detection
ESET Endpoint Security
9.5
Webroot Business Endpoint Protection
8.9

Pros

ESET Endpoint Security

  • Light and quiet protector - ESET is silent, it works in the background without consuming the performance of the machine. Some security and antivirus tools usually consume a lot of machine performance during its scans, ESET is not like that, most of the time you will forget that it is there.
  • No problems with false alerts - ESET has great accuracy compared to other security tools, hardly the false alert, unlike some competitors who are whistling and making scandal without reasons being an extremely annoying experience, with ESET you do not have this problem.
  • Good support staff that responds quickly to any request for help that you make.
Marcio Vizoli | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
Anonymous | TrustRadius Reviewer

Cons

ESET Endpoint Security

  • The program update procedure can be a bit difficult. It doesn't just auto upgrade major versions, you have to apply them a certain way if you want to manage them via the remote console. Not all the latest versions work with the remote management software.
Kenji C | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Likelihood to Renew

ESET Endpoint Security

ESET Endpoint Security 9.0
Based on 2 answers
It has been flawless for 2 years
Robin L. Ore | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 6 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Usability

ESET Endpoint Security

ESET Endpoint Security 10.0
Based on 1 answer
It is by far the easiest Security product I have ever used.
Robin L. Ore | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

ESET Endpoint Security

ESET Endpoint Security 9.0
Based on 2 answers
Very quick response
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 9.1
Based on 11 answers
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Michael Cattano | TrustRadius Reviewer

Implementation Rating

ESET Endpoint Security

ESET Endpoint Security 10.0
Based on 1 answer
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
Robin L. Ore | TrustRadius Reviewer

Webroot Business Endpoint Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

ESET Endpoint Security

Device management was a great feature since we are also selling to our customers and managing for them. Puts everything into an easy to read and analyze portal for contacting correct customers to remediate malware on devices as needed. Other products also utilize somewhat the same technology, but our preference after testing a few, was the ESET solution.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer | TrustRadius Reviewer

Scalability

ESET Endpoint Security

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

ESET Endpoint Security

  • I can tell you that the cost to provide this security suite is lower than the other major vendors' product and is a better product.
  • The need to protect your organization from threats is required. The costs associated with recovering from an infection that spreads across the organization, the data loss, the productivity loss, etc., are huge! Don't risk it by "saving money" and taking risks.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It has had a positive impact. We're getting a great deal on it through Connectwise.
  • It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.
James Buchholz | TrustRadius Reviewer

Pricing Details

ESET Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ESET Endpoint Security Editions & Modules

Edition
ESET Endpoint Security for Windows, 5-10 Users, 1 Year$38
ESET Endpoint Security for Windows, 11-25 Users, 1 Year32.30
ESET Endpoint Security for Windows, 26-49 Users, 1 Year28.50
ESET Endpoint Security for Windows, 50-99 Users, 1 Year26.20
ESET Endpoint Security for Windows, 100-249 Users, 1 Year24.70
ESET Endpoint Security for Windows, 250-499 Users, 1 Year28.80
ESET Endpoint Security for Windows, 500-999 Users, 1 Year29.90
ESET Endpoint Security for Windows, 1000-1999 Users, 1 Year$19
    Additional Pricing Details

    Webroot Business Endpoint Protection

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Webroot Business Endpoint Protection Editions & Modules

    Edition
    Webroot Business Endpoint Protection$301
    1. per seat/per year
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    ESET Endpoint Security
    9.5
    Webroot Business Endpoint Protection
    9.4

    Likelihood to Renew

    ESET Endpoint Security
    9.0
    Webroot Business Endpoint Protection
    10.0

    Usability

    ESET Endpoint Security
    10.0
    Webroot Business Endpoint Protection
    10.0

    Reliability and Availability

    ESET Endpoint Security
    Webroot Business Endpoint Protection
    10.0

    Performance

    ESET Endpoint Security
    Webroot Business Endpoint Protection
    10.0

    Support Rating

    ESET Endpoint Security
    9.0
    Webroot Business Endpoint Protection
    9.1

    Implementation Rating

    ESET Endpoint Security
    10.0
    Webroot Business Endpoint Protection

    Scalability

    ESET Endpoint Security
    Webroot Business Endpoint Protection
    10.0

    Add comparison