ESET PROTECT vs. Trend Micro Cloud App Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.8 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Trend Micro Cloud App Security
Score 8.2 out of 10
N/A
The Trend Micro Cloud App Security application secures Microsoft Office 365 and other cloud storage applications.N/A
Pricing
ESET PROTECTTrend Micro Cloud App Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ESET PROTECTTrend Micro Cloud App Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
ESET PROTECTTrend Micro Cloud App Security
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ESET PROTECTTrend Micro Cloud App Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.0
14 Ratings
6% above category average
Trend Micro Cloud App Security
-
Ratings
Anti-Exploit Technology8.814 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.013 Ratings00 Ratings
Centralized Management9.013 Ratings00 Ratings
Hybrid Deployment Support8.011 Ratings00 Ratings
Infection Remediation9.014 Ratings00 Ratings
Vulnerability Management9.413 Ratings00 Ratings
Malware Detection9.714 Ratings00 Ratings
Best Alternatives
ESET PROTECTTrend Micro Cloud App Security
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTTrend Micro Cloud App Security
Likelihood to Recommend
9.3
(46 ratings)
8.9
(10 ratings)
Likelihood to Renew
10.0
(4 ratings)
9.0
(1 ratings)
Usability
8.0
(2 ratings)
8.0
(7 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.5
(5 ratings)
7.8
(7 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ESET PROTECTTrend Micro Cloud App Security
Likelihood to Recommend
ESET
It has almost no effect on PC operation and can be used as usual. The security detection can be programmed according to the usage time, so it can be configured. The low price is easy to introduce. Then, if the number of additional licenses increases, it will be discounted, so it is suitable for the corporate introduction. Regular updates are available, so you can rest assured.
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Trend Micro
The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Trend Micro
  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points
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Cons
ESET
  • Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance.
  • Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive.
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Trend Micro
  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Trend Micro
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
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Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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Trend Micro
Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
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Reliability and Availability
ESET
No answers on this topic
Trend Micro
Has always been available for us in 2+ years...100% uptime thus far
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Performance
ESET
No answers on this topic
Trend Micro
On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
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Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Trend Micro
Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Trend Micro
No answers on this topic
Alternatives Considered
ESET
I'm a huge fan of ESET, the other companies seem to have either gone off the deep end by adding advertisements or they add too much and slow down the whole program, which slows down the whole PC. I haven't heard others with the same reputation as ESET either, I know of many people who prefer ESET over others as well
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Trend Micro
To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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Trend Micro
  • CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram