ESO Electronic Health Record vs. EHR 24/7 by Office Ally

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESO EHR
Score 8.7 out of 10
N/A
ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
EHR 24/7
Score 7.6 out of 10
N/A
Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans. For $29.95 per month/provider, Office Ally offers EHR 24/7, an Electronic Health Records Program designed to allow healthcare providers to spend more time with patients and less time on paperwork.
$39.95
per month
Pricing
ESO Electronic Health RecordEHR 24/7 by Office Ally
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ESO EHREHR 24/7
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ESO Electronic Health RecordEHR 24/7 by Office Ally
Top Pros
Top Cons
Features
ESO Electronic Health RecordEHR 24/7 by Office Ally
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
ESO Electronic Health Record
6.3
1 Ratings
17% below category average
EHR 24/7 by Office Ally
8.4
1 Ratings
12% above category average
Charting / document management10.01 Ratings8.01 Ratings
Templates10.01 Ratings8.01 Ratings
Mobile/tablet support10.01 Ratings9.01 Ratings
Fax integration5.01 Ratings8.01 Ratings
Integration with other EMR and PM systems7.01 Ratings9.01 Ratings
Workflow automation1.01 Ratings8.01 Ratings
Customization1.01 Ratings8.01 Ratings
Patient portal00 Ratings8.01 Ratings
Speech recognition00 Ratings9.01 Ratings
E-prescribing00 Ratings9.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
ESO Electronic Health Record
9.5
1 Ratings
12% above category average
EHR 24/7 by Office Ally
9.2
2 Ratings
9% above category average
HIPAA compliance10.01 Ratings10.02 Ratings
Role-based permission levels8.01 Ratings9.02 Ratings
Data backups and redundancy10.01 Ratings9.01 Ratings
Local mode / networking failsafe10.01 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
ESO Electronic Health Record
6.0
1 Ratings
27% below category average
EHR 24/7 by Office Ally
8.7
2 Ratings
10% above category average
Multi-office / multi-physician capabilities6.01 Ratings8.02 Ratings
Task tracking00 Ratings9.01 Ratings
Specialty-specific workflows00 Ratings9.01 Ratings
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
ESO Electronic Health Record
-
Ratings
EHR 24/7 by Office Ally
9.0
2 Ratings
12% above category average
Real-time eligibility verification00 Ratings9.01 Ratings
Claims management00 Ratings9.01 Ratings
Coding00 Ratings9.01 Ratings
Patient billing00 Ratings9.01 Ratings
Financial Reporting00 Ratings9.02 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
ESO Electronic Health Record
-
Ratings
EHR 24/7 by Office Ally
9.0
2 Ratings
12% above category average
Rule-based scheduling00 Ratings9.02 Ratings
Automated appointment reminders00 Ratings9.02 Ratings
Automated patient check-in00 Ratings9.01 Ratings
Multi-location support00 Ratings9.01 Ratings
Calendar interface00 Ratings9.01 Ratings
Best Alternatives
ESO Electronic Health RecordEHR 24/7 by Office Ally
Small Businesses
athenaClinicals
athenaClinicals
Score 7.2 out of 10
athenaClinicals
athenaClinicals
Score 7.2 out of 10
Medium-sized Companies
ClearCare
ClearCare
Score 8.8 out of 10
ClearCare
ClearCare
Score 8.8 out of 10
Enterprises
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.0 out of 10
Allscripts Professional EHR
Allscripts Professional EHR
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESO Electronic Health RecordEHR 24/7 by Office Ally
Likelihood to Recommend
8.0
(1 ratings)
9.0
(2 ratings)
Support Rating
10.0
(2 ratings)
6.0
(1 ratings)
User Testimonials
ESO Electronic Health RecordEHR 24/7 by Office Ally
Likelihood to Recommend
ESO Solutions
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
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Office Ally
Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
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Pros
ESO Solutions
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
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Office Ally
  • User friendly
  • Structure of the software
  • paper less
  • software is simple
  • I can do almost all work with one software.
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Cons
ESO Solutions
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
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Office Ally
  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
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Support Rating
ESO Solutions
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
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Office Ally
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
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Alternatives Considered
ESO Solutions
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
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Office Ally
I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.
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Return on Investment
ESO Solutions
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
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Office Ally
  • Very positive
  • It makes my work easy
  • I can centralize my work to this software.
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ScreenShots

EHR 24/7 Screenshots

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