essensys vs. Robin

Great platform for a flexible office space company. However, as our company continues to grow, it may be interesting to see how scalable the platform is with the growth. Right now, each account is managed separately and we really should be able to consolidate that much more effectively.

Incentivized

There is an option in our office to use a tablet outside of a meeting room to book a room (which is red when booked, green when not), and not sure if this is a Robin integration, but it would be great if there was a yellow for when there is 5 minutes left of a meeting. That being said, while this is super helpful, I see coworkers running around the office looking for a "green" room; and recommend they just use the Robin web app to avoid all the running around since they can view and book almost instantly!

Incentivized

• Internet access: most reliable within this space for us.
• Management of members when onboarding or offboarding, easy to add or remove users.
• High level of security: This is something that many of our members require.

Incentivized

• The integration to GSuite calendars is fantastic. Very simple and straightforward.
• The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.

Incentivized

• Integrations: I wish that there were more integrations with other business software.
• Invoicing: The company often does not send invoices in time and we are forced to contact them.
• Auditing: Would be great if we could get a consolidated audit report across all locations instead of one per account.

Incentivized

• Sometimes the Robin app on iPad loses Wi-Fi connectivity for a few seconds (Wi-Fi is 100% working) but reconnects itself - no big deal
• Sometimes Robin Slack bot won't respond back to "what's available" but 99% it works ok
• The earlier version of iPad app drained batter too quickly (it didn't save brightness setting) which was fixed and now works well

Incentivized

It is easy to use and gives us all we need

Incentivized

Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.

Incentivized

Envoy support has always been a joy to work it, whether you're going through the dashboard chat, or through your rep. I feel that they always have your success as their priority and it makes me confident that they'd be able to help overcome any obstacles.

Incentivized

I am not the most knowledgeable in this area.

Incentivized

I haven't used any software like Robin. Other places I worked required an archaic way of doing things...like using pen and paper and a calendar book. Robin is sooo much better. I don't know how large companies make do reserving spaces without it. I would recommend Robin to anyone.

Incentivized

• High cost per location (negative)
• Reliable (positive)
• Scalability (neutral)

Incentivized

• We are able to know the available desks before going into an office.
• We can easily see where our team members are seated.
• Booking spaces before hand.
• Have been able to eliminate the double booking of desks as well as conference rooms.

Incentivized