eSurveysPro.com vs. Qualtrics XM for Strategy and Research

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eSurveysPro.com
Score 6.5 out of 10
N/A
eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question types and the ability to control the flow of the user’s surveys.  Users can collect responses by sending email invitations or by placing a link to their survey on any website. eSurveysPro.com…
$100
per year
Qualtrics
Score 7.4 out of 10
N/A
Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.
$1,500
per user/per year
Pricing
eSurveysPro.comQualtrics XM for Strategy and Research
Editions & Modules
Basic
$100
per year
Premium
$200
per year
Corporate
$400
per year
Enterprise
$800
per year
Dedicated
$2,400
per year
Research Core 1
1,500
per user/per year
Offerings
Pricing Offerings
eSurveysPro.comQualtrics
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
eSurveysPro.comQualtrics XM for Strategy and Research
Top Pros
Top Cons
Features
eSurveysPro.comQualtrics XM for Strategy and Research
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
eSurveysPro.com
9.7
1 Ratings
22% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Survey templates10.01 Ratings00 Ratings
Themes9.01 Ratings00 Ratings
Custom logo/branding10.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
eSurveysPro.com
9.7
1 Ratings
12% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Changes to live survey10.01 Ratings00 Ratings
Question design help9.01 Ratings00 Ratings
Multiple question types10.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
eSurveysPro.com
9.0
1 Ratings
8% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Survey logic flexibility9.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
eSurveysPro.com
9.8
1 Ratings
17% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Response tracking10.01 Ratings00 Ratings
Data export10.01 Ratings00 Ratings
Standard reports10.01 Ratings00 Ratings
Custom reports10.01 Ratings00 Ratings
Analytics9.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
eSurveysPro.com
9.5
1 Ratings
13% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Access controls10.01 Ratings00 Ratings
Compliance9.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
eSurveysPro.com
10.0
1 Ratings
21% above category average
Qualtrics XM for Strategy and Research
-
Ratings
Respondent restrictions10.01 Ratings00 Ratings
Best Alternatives
eSurveysPro.comQualtrics XM for Strategy and Research
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.8 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
QuestionPro
QuestionPro
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eSurveysPro.comQualtrics XM for Strategy and Research
Likelihood to Recommend
9.0
(1 ratings)
3.8
(170 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(41 ratings)
Usability
-
(0 ratings)
4.0
(21 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
5.5
(1 ratings)
Support Rating
-
(0 ratings)
1.9
(22 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
eSurveysPro.comQualtrics XM for Strategy and Research
Likelihood to Recommend
Outside Software Inc.
It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Read full review
Qualtrics
Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
Read full review
Pros
Outside Software Inc.
  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Read full review
Qualtrics
  • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
  • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
  • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
Read full review
Cons
Outside Software Inc.
  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
Read full review
Qualtrics
  • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
  • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
  • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
Read full review
Likelihood to Renew
Outside Software Inc.
No answers on this topic
Qualtrics
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Read full review
Usability
Outside Software Inc.
No answers on this topic
Qualtrics
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Read full review
Support Rating
Outside Software Inc.
No answers on this topic
Qualtrics
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
Read full review
Online Training
Outside Software Inc.
No answers on this topic
Qualtrics
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Read full review
Implementation Rating
Outside Software Inc.
No answers on this topic
Qualtrics
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Read full review
Alternatives Considered
Outside Software Inc.
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Read full review
Qualtrics
]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
Read full review
Return on Investment
Outside Software Inc.
  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
Read full review
Qualtrics
  • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
  • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
  • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
Read full review
ScreenShots

eSurveysPro.com Screenshots

Screenshot of Screenshot of

Qualtrics Screenshots

Screenshot of