Alchemer vs. eSurveysPro.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alchemer
Score 7.9 out of 10
N/A
Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$49
per month
eSurveysPro.com
Score 6.5 out of 10
N/A
eSurveysPro.com offers a survey editor that is designed to make it easy to quickly create professional looking online surveys. The existing survey templates library includes ready to use questionnaires like customer satisfaction surveys, HR surveys, etc.  It also includes 19 question types and the ability to control the flow of the user’s surveys.  Users can collect responses by sending email invitations or by placing a link to their survey on any website. eSurveysPro.com…
$100
per year
Pricing
AlchemereSurveysPro.com
Editions & Modules
Collaborator
$49
per month
Professional
$149
per month
Full Access
$249
per month
Enterprise and Business
Contact for quote
Basic
$100
per year
Premium
$200
per year
Corporate
$400
per year
Enterprise
$800
per year
Dedicated
$2,400
per year
Offerings
Pricing Offerings
AlchemereSurveysPro.com
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AlchemereSurveysPro.com
Top Pros
Top Cons
Features
AlchemereSurveysPro.com
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Alchemer
8.9
13 Ratings
13% above category average
eSurveysPro.com
9.7
1 Ratings
22% above category average
Survey templates8.712 Ratings10.01 Ratings
Themes8.313 Ratings9.01 Ratings
Custom logo/branding9.812 Ratings10.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Alchemer
8.6
14 Ratings
0% below category average
eSurveysPro.com
9.7
1 Ratings
12% above category average
Changes to live survey8.314 Ratings10.01 Ratings
Question design help8.013 Ratings9.01 Ratings
Multiple question types9.514 Ratings10.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Alchemer
8.0
14 Ratings
4% below category average
eSurveysPro.com
9.0
1 Ratings
8% above category average
Survey logic flexibility8.014 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Alchemer
7.6
14 Ratings
8% below category average
eSurveysPro.com
9.8
1 Ratings
17% above category average
Response tracking8.314 Ratings10.01 Ratings
Data export6.914 Ratings10.01 Ratings
Standard reports6.214 Ratings10.01 Ratings
Custom reports8.213 Ratings10.01 Ratings
Analytics8.112 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Alchemer
8.6
12 Ratings
3% above category average
eSurveysPro.com
9.5
1 Ratings
13% above category average
Access controls8.211 Ratings10.01 Ratings
Compliance9.011 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Alchemer
8.8
13 Ratings
9% above category average
eSurveysPro.com
10.0
1 Ratings
21% above category average
Vendor-offered crowdsourcing8.96 Ratings00 Ratings
Respondent restrictions8.613 Ratings10.01 Ratings
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Score 9.1 out of 10
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User Ratings
AlchemereSurveysPro.com
Likelihood to Recommend
8.6
(14 ratings)
9.0
(1 ratings)
Usability
8.7
(5 ratings)
-
(0 ratings)
Support Rating
6.7
(5 ratings)
-
(0 ratings)
User Testimonials
AlchemereSurveysPro.com
Likelihood to Recommend
Widgix, dba Alchemer
SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
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Outside Software Inc.
It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
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Pros
Widgix, dba Alchemer
  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Read full review
Outside Software Inc.
  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Read full review
Cons
Widgix, dba Alchemer
  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
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Outside Software Inc.
  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
Read full review
Usability
Widgix, dba Alchemer
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
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Outside Software Inc.
No answers on this topic
Support Rating
Widgix, dba Alchemer
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
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Outside Software Inc.
No answers on this topic
Alternatives Considered
Widgix, dba Alchemer
I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
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Outside Software Inc.
eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
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Return on Investment
Widgix, dba Alchemer
  • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
  • It has helped us to optimize resources especially man hours involved in survey design.
  • It has been a valuable partner in almost all [of] our uses.
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Outside Software Inc.
  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
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ScreenShots

eSurveysPro.com Screenshots

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