What users are saying about
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Top Rated
265 Ratings
This review does not include a rating.

Stripe

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Top Rated
265 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Payment Gateways

    Ethoca

    Feature Set Not Supported
    N/A
    2.3

    Stripe

    23%
    Stripe ranks higher in 6/6 features

    Fraud Detection

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    API or SDK

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Recurring Payment Support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Billing and Invoicing Support

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Global Support

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Payment Form Acceptance

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

      Likelihood to Recommend

      Ethoca

      N/A
      0 Ratings
      8.1

      Stripe

      81%
      85 Ratings

      Likelihood to Renew

      Ethoca

      N/A
      0 Ratings
      10.0

      Stripe

      100%
      2 Ratings

      Usability

      Ethoca

      N/A
      0 Ratings
      10.0

      Stripe

      100%
      2 Ratings

      Support Rating

      Ethoca

      N/A
      0 Ratings
      9.8

      Stripe

      98%
      30 Ratings

      Implementation Rating

      Ethoca

      N/A
      0 Ratings
      10.0

      Stripe

      100%
      1 Rating

      Likelihood to Recommend

      Ethoca Limited

      No answers on this topic

      Stripe

      Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
      Read full review

      Pros

      Ethoca Limited

      No answers on this topic

      Stripe

      • They are reliable. I can count on everything going smoothly with transactions.
      • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
      • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
      Read full review

      Cons

      Ethoca Limited

      No answers on this topic

      Stripe

      • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
      • The ability to be able to offer discounted rates at a smaller threshold would be nice.
      Read full review

      Pricing Details

      Ethoca

      Starting Price

      Editions & Modules

      Ethoca editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Stripe

        Starting Price

        $0 per successful charge

        Editions & Modules

        Stripe editions and modules pricing
        EditionModules
        Integrated2.9% + 0.301
        CustomizedContact sales team2
        Radar0.053
        Terminal2.7% + 0.054
        Sigma0.025
        Atlass5006
        Issuing0.107
        Premium Support1,8008

        Footnotes

        1. per successful charge
        2. none
        3. per screened transaction
        4. per successful charge
        5. per charge
        6. one-time fee
        7. per virtual card
        8. per month

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Ethoca Limited

        No answers on this topic

        Stripe

        Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
        Read full review

        Usability

        Ethoca Limited

        No answers on this topic

        Stripe

        Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
        Read full review

        Support Rating

        Ethoca Limited

        No answers on this topic

        Stripe

        Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
        Read full review

        Implementation Rating

        Ethoca Limited

        No answers on this topic

        Stripe

        It took less than an hour to have everything setup and running
        Read full review

        Alternatives Considered

        Ethoca Limited

        No answers on this topic

        Stripe

        We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.
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        Return on Investment

        Ethoca Limited

        No answers on this topic

        Stripe

        • It makes getting money from your clients really easy
        • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
        • It is very easy to integrate with online assets of the company
        • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
        • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
        Read full review

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