ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.
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SAP Audit Management
Score 9.3 out of 10
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SAP Audit Management streamlines internal audit activities with mobile capabilities. The product enables documentation of evidence, organization of work papers, and creation of audit reports. It can be deployed on premises or in the cloud.
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
SAP Audit Management is the absolute best software available for large, multi-national companies that have dedicated internal audit resources. Further, due to the implementation costs, I would only recommend a company to be serious about purchasing this software if external audit expenses were upwards of $2 million per annum. Also, better suited for an organization that already has solid audit procedures in place but wants to integrate them and increase audit efficiency. A company starting from scratch would not value this particular software as much because integration becomes less important in that scenario.
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
I wouldn't say there is a true peer to SAP Audit Management currently available on the market. SAP Audit Management is the only software that is. It is designed by and developed for audit practitioners across the world. Further, the software unlocks the disparate information for Internal Audit departments and supports audit experts in their day-to-day activities with an easy to use. collaborative, and risk-based approach towards audit procedures.
Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
