What users are saying about

Evergage

Top Rated
55 Ratings

Evergage

Top Rated
55 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

Evergage

It seems that Evergage is moving more towards the marketing applications such as personalization and tracking, and away from the in-app messaging. This is unfortunate for us because it doesn't work with our web platform
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Pros

  • Evergage is agile and easy to use, even with little coding experience.
  • The segmenting tool allows for pinpoint campaign targeting.
  • Recommendations provide an easy way to increase revenue.
Josh Soupir profile photo

Cons

  • UI is poor
  • Data visualization needs a complete overhaul
  • Need to add landing page and visitor city data to their CSV data exports
Israel Kloss profile photo

Likelihood to Renew

Evergage9.4
Based on 4 answers
After a 3-year term of use, we recently renewed for another 3-year term. I would renew again!
Chris Martin profile photo

Usability

Evergage8.1
Based on 6 answers
Because, once you are all set and have the initial ramp-up, it is very usable
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Reliability and Availability

Evergage10.0
Based on 2 answers
We have never experienced an availability issue and the Evergage Javascript beacon loads very quickly with virtually no impact on page load times.
Chris Martin profile photo

Performance

Evergage9.9
Based on 2 answers
Evergage is quick loading and very responsive. We always have concerns about page load time and the integration of Evergage with our websites has never once caused any issue in this regard.
Chris Martin profile photo

Support

Evergage9.2
Based on 5 answers
Our questions have always been answered and effective solutions provided. In the process, we always seem to learn something new about Evergage that is useful for future use cases.
Chris Martin profile photo

In-Person Training

Evergage5.0
Based on 1 answer
Training program is not very well established. There is very little documentations. More often than not it's in-person training. I wish there were more video tutorials so that somebody can learn the system quickly. Their documentation is very much like an RFP. Long and very technichal. They should definitly improve on this area.
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Implementation

Evergage9.6
Based on 3 answers
Ensure that systems are in place to communicate Evergage dependencies to Web Developers so those dependencies don't break with subsequent revisions or enhancements to the website.
Chris Martin profile photo

Alternatives Considered

We used Marketo RTP before using Evergage, and found Evergage to be a far superior solution.It's been so long since we evaluated other platforms alongside Evergage that I don't remember the specific platforms we looked at.
Ben Alvord profile photo

Scalability

Evergage9.7
Based on 2 answers
The product has been able to handle considerable web traffic without a problem.
Chris Martin profile photo

Return on Investment

  • Improved customer engagement
  • Reduced time to execute caimpaigns
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Pricing Details

Evergage

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details