Bonterra Development + Digital vs. Mobilize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Development + Digital
Score 6.8 out of 10
N/A
Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A
Mobilize
Score 7.6 out of 10
N/A
Mobilize is an events management and volunteer recruitment platform that connects mission-driven organizations and supporters. Mobilize boasts usage by 2,000+ campaigns, nonprofits, advocacy organizations, labor unions, and more, including Joe Biden (and 19 other Democratic presidential candidates), Human Rights Campaign, Planned Parenthood, NARAL, NextGen America, DNC, DCCC, Sierra Club, Crooked Media, Oxfam, National Education Association (NEA), Service Employees International…
$0
5 users, 5 events
Pricing
Bonterra Development + DigitalMobilize
Editions & Modules
No answers on this topic
Limited Starter Account
$0.00
5 users, 5 events
Small organizations (starting price)
$100.00
per month
Mid-sized organizations (starting price)
$500.00
per month
Large organizations (starting price)
$2,000.00
per month
Offerings
Pricing Offerings
Bonterra Development + DigitalMobilize
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsContact team@info.bonterratech.com for more information about pricing.
More Pricing Information
Community Pulse
Bonterra Development + DigitalMobilize
Considered Both Products
Bonterra Development + Digital
Chose Bonterra Development + Digital
Because EveryAction was developed by a team with plenty of experience in both non-profit and political work, it was far more tailored to our needs than either Salesforce (which caters more to for-profit businesses than non-profits focused on advocacy) or NationBuilder (which …
Mobilize
Chose Mobilize
Before using Mobilize, we were handling confirmations using traditional organizing methods. By shifting to Mobilize, we freed up our organizers to focus on new volunteer recruitment and cut our flake rate significantly. We still use EveryAction from NGP-VAN, but we set up …
Top Pros
Top Cons
Best Alternatives
Bonterra Development + DigitalMobilize
Small Businesses
Bloomerang
Bloomerang
Score 9.1 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.1 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bonterra Development + DigitalMobilize
Likelihood to Recommend
6.7
(140 ratings)
6.7
(2 ratings)
Likelihood to Renew
1.4
(5 ratings)
-
(0 ratings)
Usability
4.5
(6 ratings)
-
(0 ratings)
Availability
8.2
(135 ratings)
-
(0 ratings)
Performance
8.5
(2 ratings)
-
(0 ratings)
Support Rating
3.3
(8 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
5.6
(134 ratings)
-
(0 ratings)
Configurability
5.7
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bonterra Development + DigitalMobilize
Likelihood to Recommend
Bonterra
I have used the Bonterra Development + Digital tool at 4 different organizations since 2016. I think Bonterra Development + Digital is an excellent tool for smaller non-profit organizations as well as those organizations that have not used a CRM in the past. Its functionality, ease of use, and excellent customer support make it an excellent tool for small non-profit organizations. Once an organization has more than 5,000 donors/prospects the tool becomes less effective primarily because of the inability to track contacts, integrate with desktop email systems such as Outlook.
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Bonterra
Mobilize is very well suited to add processes around your non profit activities. Especially to host events and intimate your audience in real time about any new and upcoming events. It also automates the whole process to collect feedback from your audiences. Not so suitable to target new audience for your events.
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Pros
Bonterra
  • Some people find the Create A List tool more intuitive than other record-querying equivalents, which can make it easier for digital organizers to target and segment bulk emails, broadcast texts, door-knocking sheets, etc.
  • The ability to add custom fields on both Contact and Contribution records allows for some flexibility in making the system adapt to your organizing model
  • There aren't a lot of other tools out there that make phone banking quite as accessible
  • EveryAction's Email Series/Automations allow for some pretty sophisticated things to run mostly on their own, from welcome and reactivation series, to drip campaigns
  • For the most technical EveryAction users, the ability to customize online form appearance and functionality using callback functions allows for pretty intricate customization of submitter experiences (e.g. redirecting form submitters to different destinations based on how they filled out the form)
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Bonterra
  • Event RSVP.
  • Automated confirm emails/texts.
  • Integration w/ NGP-VAN tools (EveryAction, Votebuilder).
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Cons
Bonterra
  • Event Summaries & Contributions - I wish we could add more than one contribution to an event at a time; this ends up taking hours to apply for donations.
  • Volunteer Activity and Scheduling - there is currently not a robust Volunteer section to schedule and track.
  • Faith Tracking - a space for churches, pastors, etc. would be great so we don't have to use Custom Contact Fields.
  • Planned Giving - needs a tab in the 'View All Details" view, currently only in 'View Contact Record" mode.
  • Primary Contact - needs multiple options with labels. We have many contacts at the same place and Relationships don't always have the right option.
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Bonterra
  • Doesn't help provide top of the funnel audience.
  • Connecting like-minded people to mobilize crowd together for a common cause.
  • The insights can be more actionable.
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Likelihood to Renew
Bonterra
We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
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Bonterra
No answers on this topic
Usability
Bonterra
It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
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Bonterra
No answers on this topic
Reliability and Availability
Bonterra
On the whole, EveryAction has been very responsive. When we have had errors, they usually respond within a few days, and there have not been outages that I can recall. When they need to take the system down for maintenance, they always give plenty of notice
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Bonterra
No answers on this topic
Performance
Bonterra
Will not go higher than 8 because of how often I end up locked out
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Bonterra
No answers on this topic
Support Rating
Bonterra
I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
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Bonterra
No answers on this topic
Online Training
Bonterra
They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
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Bonterra
No answers on this topic
Implementation Rating
Bonterra
I expected more. We made the decision not to transfer data from my old system into EveryAction, starting fresh and new. But when we have sought assistance, it is rarely given. We are most often directed to the training videos. That component I will add, is very frustrating and upsetting.
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Bonterra
No answers on this topic
Alternatives Considered
Bonterra
EveryAction is just more accessible and intuitive to navigate. It is straightforward, easily embedded on our site, and easy for our new team members to familiarize themselves with the platform. Especially for the advocacy and form-building features, EveryAction has been the best tool our team has used thus far. We enjoy using EveryAction and will likely continue to do so.
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Bonterra
Before using Mobilize, we were handling confirmations using traditional organizing methods. By shifting to Mobilize, we freed up our organizers to focus on new volunteer recruitment and cut our flake rate significantly. We still use EveryAction from NGP-VAN, but we set up Mobilize to interface directly with that system via API.
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Scalability
Bonterra
It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
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Bonterra
No answers on this topic
Return on Investment
Bonterra
  • It has saved me time because I can create events and connect Zoom directly and immediately save new contacts to my database from the registration.
  • In targeted emails, we have been able to collect small dollars through low effort fundraising asks.
  • Negative impact is many of our staff is not able to use it yet due to difficulty of navigation so they are going through user guides and tutorials and training to figure it out.
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Bonterra
  • My audience is more aware of upcoming schedule.
  • We get pin pointed feedback on our events.
  • Reduced the TAT to schedule events.
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ScreenShots

Bonterra Development + Digital Screenshots

Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.

Mobilize Screenshots

Screenshot of Public-facing event signup pageScreenshot of Public-facing events feedScreenshot of Organizer dashboardScreenshot of Event creationScreenshot of Cross-promotion between organizationsScreenshot of Event and volunteer stats