Evolve IP Unified Communications vs. Five9
Evolve IP Unified Communications vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Evolve IP Unified Communications | N/A | Evolve IP is a cloud-based business phone system that has integrations with third-party applications such as Google, Salesforce, and Zendesk. It includes features such as call forwarding, call park, voicemail, caller ID, group directory, audio conferencing, and inbound fax messaging. | N/A | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Evolve IP Unified Communications | Five9 | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
Evolve IP Unified Communications | Five9 | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Evolve IP Unified Communications | Five9 | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cloud PBX |
| ||||||||||||||||||||||||||||||||||||||||||
Call Management |
| ||||||||||||||||||||||||||||||||||||||||||
VoIP system collaboration |
| ||||||||||||||||||||||||||||||||||||||||||
Mobile apps |
| ||||||||||||||||||||||||||||||||||||||||||
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Evolve IP Unified Communications | Five9 | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Evolve IP Unified Communications | Five9 | |
---|---|---|
Likelihood to Recommend | 1.0 (4 ratings) | 8.3 (36 ratings) |
Support Rating | 1.0 (1 ratings) | 8.0 (8 ratings) |
Evolve IP Unified Communications | Five9 | |
---|---|---|
Likelihood to Recommend | Evolve IP | Five9 |
Pros | Evolve IP | Five9 |
Cons | Evolve IP | Five9 |
Support Rating | Evolve IP | Five9 |
Alternatives Considered | Evolve IP | Five9 |
Return on Investment | Evolve IP | Five9 |
ScreenShots | Five9 Screenshots |