Ex Libris campusM vs. Salesforce.org Education Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ex Libris campusM
Score 9.8 out of 10
N/A
CampusM's mobile UX, hyper-connected systems and deep personalization helps universities focus on delivering an impactful student experience. The campus app solution helps students engage, succeed, and get the most out of their time at university.N/A
Salesforce.org Education Cloud
Score 8.8 out of 10
N/A
Salesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
Pricing
Ex Libris campusMSalesforce.org Education Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ex Libris campusMSalesforce.org Education Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ex Libris campusMSalesforce.org Education Cloud
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Ex Libris campusMSalesforce.org Education Cloud
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Ex Libris campusM
-
Ratings
Salesforce.org Education Cloud
8.8
5 Ratings
3% above category average
Integrations with 3rd-Party Education Technology00 Ratings8.14 Ratings
Online Registration Management00 Ratings8.75 Ratings
District Communications, such as messaging and alerting00 Ratings10.03 Ratings
Roster Management00 Ratings9.34 Ratings
Platform Customization00 Ratings6.84 Ratings
Teacher Self-Service00 Ratings8.53 Ratings
Student Data Security00 Ratings9.25 Ratings
Community Support00 Ratings8.84 Ratings
Class Scheduling00 Ratings9.43 Ratings
State and National-level Reporting00 Ratings9.52 Ratings
Compliance Support00 Ratings8.44 Ratings
Teacher and Parent Mobile Application00 Ratings8.43 Ratings
Best Alternatives
Ex Libris campusMSalesforce.org Education Cloud
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ex Libris campusMSalesforce.org Education Cloud
Likelihood to Recommend
9.0
(1 ratings)
8.9
(11 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
6.2
(2 ratings)
User Testimonials
Ex Libris campusMSalesforce.org Education Cloud
Likelihood to Recommend
Clarivate
It has been extremely helpful in working on papers and projects for business school. I can always find my sources and links to other areas to explore. The functionality is clear and easy to use. I would definitely recommend this software to others.
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Salesforce
It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
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Pros
Clarivate
  • Search for scholarly articles
  • Organize sources
  • Offer options to find information related to your searched
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Salesforce
  • Great use of integrating across all aspects of enrollment.
  • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
  • Reporting is fabulous inside of Salesforce.
  • All of the Apps in the App Exchange.
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Cons
Clarivate
  • I have not found anything that I would improve
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Salesforce
  • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
  • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
  • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
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Usability
Clarivate
No answers on this topic
Salesforce
It was really so easy to sign up and get going with the whole process
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Support Rating
Clarivate
No answers on this topic
Salesforce
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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Alternatives Considered
Clarivate
I have not used other products like Ex Libris.
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Salesforce
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
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Return on Investment
Clarivate
  • Students seem happy with it
  • Staff and faculty are happy as well
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Salesforce
  • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
  • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
  • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
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ScreenShots

Salesforce.org Education Cloud Screenshots

Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub