Likelihood to Recommend As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.
Read full review Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
Read full review Pros Fast search times, unlike other competing solutions. The ability for engineers to obtain access to the command line interface for troubleshooting, at least for on-premise deployments. License is suitable for organisations with lots of logs to ingest. Hardware required for on premise deployments is well supported. Read full review Its security orchestration and integration capability that supports multiple tools. Easy coding that automates our security actions. Enables us to easily collaborate and respond to security issues faster. Splunk SOAR is a flexible product that is easy to deploy. Efficient tracking and monitoring capability. Excellent real-time reporting functionality. Read full review Cons More and better drop-down menus, some items in threat hunter require you know subsets. Less dashboards, combine AA and DL without having separate logins. More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations. Quarterly health checkup diagnostics of systems sent out to users. Read full review A lack of instruction It can be difficult to contact the support staff. Limited experience from current users. It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down. Cost of the larger version. Read full review Likelihood to Renew As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
Read full review Usability Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.
Read full review Not immediate: it always requires a training.
Read full review Performance We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
Read full review Support Rating Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.
Read full review Splunk Support is always great! In addition the Community is very efficient and active.
Read full review In-Person Training I never followed an in-person training, I gave my evaluation based on the online training
Read full review Online Training I followed training for Phantom admins and it opened a world for me
Read full review Implementation Rating I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
Read full review Alternatives Considered Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
Read full review Scalability me and the customers I encountered found it flexible and scalable
Read full review Return on Investment Reduced time to triage alerts. Reduced number of alerts which need escalation to senior tiers. The ability for analysts to quickly run playbooks for additional information and enrichment. Ability to retain data for longer periods for forensics purposes. Improved search performance compared with other SIEM solutions. Read full review The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task Read full review ScreenShots