Exact Online vs. Global Shop Solutions ERP Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exact Online
Score 8.0 out of 10
N/A
Exact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.N/A
Global Shop Solutions ERP Software
Score 8.5 out of 10
N/A
Global Shop Solutions ERP software provides applications used to deliver quality parts on time, from quote to cash and everything in between including shop management, scheduling, inventory, accounting, quality control, and CRM. Available in the cloud or on premise, the solution aims to give its manufacturing customers real-time inventory accuracy, improved on-time delivery, lower administrative costs, increased sales and improved customer service. Headquarters in The Woodlands, Texas includes…N/A
Pricing
Exact OnlineGlobal Shop Solutions ERP Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Exact OnlineGlobal Shop Solutions ERP Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Exact OnlineGlobal Shop Solutions ERP Software
Top Pros
Top Cons
Features
Exact OnlineGlobal Shop Solutions ERP Software
Customization
Comparison of Customization features of Product A and Product B
Exact Online
7.5
1 Ratings
4% above category average
Global Shop Solutions ERP Software
4.0
1 Ratings
57% below category average
API for custom integration8.01 Ratings5.01 Ratings
Plug-ins7.01 Ratings3.01 Ratings
Security
Comparison of Security features of Product A and Product B
Exact Online
8.0
1 Ratings
1% below category average
Global Shop Solutions ERP Software
5.0
2 Ratings
47% below category average
Single sign-on capability8.01 Ratings5.01 Ratings
Role-based user permissions8.01 Ratings5.02 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Exact Online
4.7
1 Ratings
38% below category average
Global Shop Solutions ERP Software
3.3
2 Ratings
71% below category average
Dashboards4.01 Ratings4.01 Ratings
Standard reports6.01 Ratings3.02 Ratings
Custom reports4.01 Ratings3.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Exact Online
6.9
1 Ratings
10% below category average
Global Shop Solutions ERP Software
5.5
2 Ratings
32% below category average
Accounts payable7.01 Ratings5.02 Ratings
Accounts receivable7.01 Ratings5.02 Ratings
Global Financial Support5.01 Ratings00 Ratings
Primary and Secondary Ledgers5.01 Ratings00 Ratings
Journals and Reconciliations6.01 Ratings8.01 Ratings
Configurable Accounting7.01 Ratings00 Ratings
Standardized Processes8.01 Ratings4.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Exact Online
7.0
1 Ratings
12% below category average
Global Shop Solutions ERP Software
4.0
2 Ratings
65% below category average
Inventory tracking7.01 Ratings4.02 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Exact Online
6.7
1 Ratings
15% below category average
Global Shop Solutions ERP Software
5.3
2 Ratings
38% below category average
Pricing7.01 Ratings3.01 Ratings
Order entry7.01 Ratings5.01 Ratings
Cost of goods sold6.01 Ratings8.01 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Exact Online
6.7
1 Ratings
10% below category average
Global Shop Solutions ERP Software
8.4
2 Ratings
12% above category average
Billing Management7.01 Ratings5.01 Ratings
Cash and Asset Management7.01 Ratings10.01 Ratings
Period Close7.01 Ratings10.01 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Exact Online
6.7
1 Ratings
13% below category average
Global Shop Solutions ERP Software
5.0
1 Ratings
41% below category average
Budgeting and Forecasting8.01 Ratings00 Ratings
Project Costing8.01 Ratings00 Ratings
Cost Capture7.01 Ratings00 Ratings
Capital Project Management7.01 Ratings00 Ratings
Customer Contract Compliance6.01 Ratings00 Ratings
Project Revenue Recognition7.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Exact Online
-
Ratings
Global Shop Solutions ERP Software
7.0
1 Ratings
9% below category average
Manufacturing Costs00 Ratings7.01 Ratings
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Score 8.1 out of 10
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Score 8.0 out of 10
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User Ratings
Exact OnlineGlobal Shop Solutions ERP Software
Likelihood to Recommend
4.0
(1 ratings)
4.0
(2 ratings)
User Testimonials
Exact OnlineGlobal Shop Solutions ERP Software
Likelihood to Recommend
Exact Software
If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
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Global Shop Solutions
We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.
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Pros
Exact Software
  • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
  • Many connections with external programs, webshops, etc.
  • Automatic backups.
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Global Shop Solutions
  • We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
  • It is able to capture labor dollars per work order as well as materials to each job well.
  • You can track the flow of materials pretty easily.
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Cons
Exact Software
  • Support... It's bad, and when you want to stop or step back it's near impossible.
  • Price, they tend to increase it without warning, and with all the extras it goes up fast.
  • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
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Global Shop Solutions
  • The layout is dated and hard to navigate at times. You need to go into different sections to access functions of the system, which can be confusing - this is one of the largest frustrations we face because we need to search for sections that are not commonly used.
  • Updates seem to cause issues with the overall system and it takes several attempts with customer service to get issues resolved. We are behind in our updates because of this. Each update push causes us to shut down because sections then don't work correctly due to patches needing support to completely update them. We were unable to access customer transactions for a good part of the day because of the last update.
  • Errors happen more often than not. We have random errors pop up that cause us to have to close out the system in its entirety, losing any work we have done. We need to restart the system and hope other errors don't populate before we can move forward. Calling customer support is not helpful with this, we are told that these errors happen sometimes. There is not a fix.
  • Part/Router numbers randomly disappear. The Router/Part number will need to be rebuilt before we can move forward. It's frustrating. Again, customer support can not tell us the root cause of the issue.
  • Help section of Global Shop Solutions is not helpful - it has a lot of technical jargon and at times is not easily understood. There are many sections that look to be more IT-based than user-based. Also, there are out of date sections so you might not be able to find what you are looking for. Training modules available for an extra cost.
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Alternatives Considered
Exact Software
I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
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Global Shop Solutions
This works the best for a manufacturing business. Any other type of business, I would look to other products.
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Return on Investment
Exact Software
  • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
  • Positive: Once an ERP connection is running you can automate a lot in the process.
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Global Shop Solutions
  • We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.
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ScreenShots

Global Shop Solutions ERP Software Screenshots

Screenshot of Main MenuScreenshot of Supply & Demand screen in the Inventory moduleScreenshot of Shop Floor Data Collection screenScreenshot of KPI Dashboard