Likelihood to Recommend If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
Read full review It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
Read full review Pros Complete pack with many options, use it as CRM, ERP or simply for your bookings. Many connections with external programs, webshops, etc. Automatic backups. Read full review It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools. We usually do a very short training for new hires and they pick it up promptly. Data processing is fast and results are always on time. Good amount of ready made reports for our needs. Read full review Cons Support... It's bad, and when you want to stop or step back it's near impossible. Price, they tend to increase it without warning, and with all the extras it goes up fast. If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done. Read full review Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes. The Human Resource module is not used by our organization as it lacks functionality. Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users. Read full review Likelihood to Renew Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.
Read full review Usability It is a user friendly, simpler and robust platform.
Read full review Support Rating We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
Read full review Alternatives Considered I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like
Zoho Books for you bookings, or
CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
Read full review In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.
Read full review Return on Investment Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop. Positive: Once an ERP connection is running you can automate a lot in the process. Read full review Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less Read full review ScreenShots