Exceed.ai by Genesys vs. Five9 Intelligent Virtual Agent
Exceed.ai by Genesys vs. Five9 Intelligent Virtual Agent
Product | Rating | Most Used By | Product Summary | Starting Price |
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Exceed.ai by Genesys | N/A | Exceed.ai is an AI sales assistant and chatbot featuring dynamic lead nurturance and lead qualification process support, meeting scheduling, two-way conversation via chat, and other features. | N/A | |
Five9 Intelligent Virtual Agent | N/A | Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads. | N/A |
Exceed.ai by Genesys | Five9 Intelligent Virtual Agent | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Exceed.ai by Genesys | Five9 Intelligent Virtual Agent | |
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Exceed.ai by Genesys | Five9 Intelligent Virtual Agent | |
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Small Businesses | ZoomInfo Chat Score 9.0 out of 10 | ZoomInfo Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Exceed.ai by Genesys | Five9 Intelligent Virtual Agent | |
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Likelihood to Recommend | 8.7 (16 ratings) | 9.0 (1 ratings) |
Support Rating | 10.0 (2 ratings) | - (0 ratings) |
Exceed.ai by Genesys | Five9 Intelligent Virtual Agent | |
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Likelihood to Recommend | Genesys | Five9 |
Pros | Genesys | Five9 |
Cons | Genesys | Five9 |
Support Rating | Genesys | Five9 No answers on this topic |
Alternatives Considered | Genesys | Five9 |
Return on Investment | Genesys | Five9 |
ScreenShots |