Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exclaimer
Score 8.8 out of 10
N/A
Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, and gather real-time customer feedback. The company recently launched its new brand to market, with a focus on aligning the brand with the company’s core values, target audiences and long-term…
$0.90
per month per user
Mimecast Cloud Archive
Score 8.6 out of 10
N/A
Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
Pricing
ExclaimerMimecast Cloud Archive
Editions & Modules
Starter
$0.90
per month per user
Standard
$1.45
per month per user
Pro
$1.75
per month per user
No answers on this topic
Offerings
Pricing Offerings
ExclaimerMimecast Cloud Archive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsLicensing is based on the number of active mailboxes Exclaimer adds email signatures to. Subscriptions are on a monthly or annual basis. Volume and charitable discounts are available. Minimum number of users is 10 per month.
More Pricing Information
Community Pulse
ExclaimerMimecast Cloud Archive
Considered Both Products
Exclaimer
Chose Exclaimer
It is more complete as solutions offer, better structured and secure.
Mimecast Cloud Archive

No answer on this topic

Top Pros
Top Cons
Best Alternatives
ExclaimerMimecast Cloud Archive
Small Businesses
Terminus ABM Platform
Terminus ABM Platform
Score 8.1 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Terminus ABM Platform
Terminus ABM Platform
Score 8.1 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises

No answers on this topic

Microsoft Exchange
Microsoft Exchange
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExclaimerMimecast Cloud Archive
Likelihood to Recommend
8.8
(231 ratings)
8.3
(11 ratings)
Likelihood to Renew
8.7
(15 ratings)
10.0
(1 ratings)
Usability
9.0
(65 ratings)
-
(0 ratings)
Availability
8.8
(2 ratings)
-
(0 ratings)
Performance
7.3
(2 ratings)
-
(0 ratings)
Support Rating
7.9
(17 ratings)
7.3
(2 ratings)
Implementation Rating
8.5
(7 ratings)
-
(0 ratings)
Configurability
8.2
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.8
(2 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.8
(2 ratings)
-
(0 ratings)
Professional Services
1.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
Vendor pre-sale
3.3
(2 ratings)
-
(0 ratings)
User Testimonials
ExclaimerMimecast Cloud Archive
Likelihood to Recommend
Exclaimer
Well-Suited Scenarios: - Large Organizations: Exclaimer streamlines email signature management for brand consistency. - Customer Feedback - Compliance Industries: Great for businesses with strict email compliance needs. Less Appropriate Scenarios: Unnecessary for organizations not to prioritise branding or feedback via email signatures.
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Mimecast
If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
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Pros
Exclaimer
  • Allows for easily customizing the templates for the signatures.
  • Allows uploading custom logos or banners to be applied in the different signatures
  • Allows assigning specific signatures to groups of users
  • Connects easily with all Google Suite email accounts within the organization
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Mimecast
  • Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't.
  • Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats.
  • Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do.
  • Support is always helpful and timely.
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Cons
Exclaimer
  • The signature block designer is a steep learning curve, but logical once you do understand it
  • Submission of support tickets could be improved
  • In rare instances where emails are generated using a third party, there can be issues relating to the from field not being set correctly that can cause crashes.
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Mimecast
  • Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook.
  • When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue.
  • The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually.
  • Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment.
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Likelihood to Renew
Exclaimer
We are very happy with exclaimer it runs 99.9% of the time without any issues. It also very easy to use and maintain and the design team are happy to use it as its so user friendly. When compared to how much time we used to spend updating banners exclaimer saves us hours. This more than justifies the cost and when it comes to renew we wont be thinking twice about doing so
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Mimecast
Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
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Usability
Exclaimer
In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)
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Mimecast
No answers on this topic
Reliability and Availability
Exclaimer
Never had any issues with availability during our outages.
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Mimecast
No answers on this topic
Performance
Exclaimer
I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.
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Mimecast
No answers on this topic
Support Rating
Exclaimer
I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.
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Mimecast
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
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Implementation Rating
Exclaimer
Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.
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Mimecast
No answers on this topic
Alternatives Considered
Exclaimer
We use customer thermometer to survey our customers, it is a good product although the multi user (login) licensing is puzzling - aren't we paying for the product in terms of thermometers - why should additional logins to review the results incur a cost?
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Mimecast
Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
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Contract Terms and Pricing Model
Exclaimer
Everything runs smoothly between us
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Mimecast
No answers on this topic
Scalability
Exclaimer
you can easily design more than one signature and spit it among the organisation
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Mimecast
No answers on this topic
Professional Services
Exclaimer
We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
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Mimecast
No answers on this topic
Return on Investment
Exclaimer
  • Exclaimer has allowed us to ensure that all signature data is correct - previously some users had the wrong telephone number in their email signature due to a typo, which meant lost business!
  • Email signatures are now an excellent marketing tool
  • Branding is now consistent across the board, increasing the level of trust.
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Mimecast
  • We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
  • Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
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ScreenShots

Exclaimer Screenshots

Screenshot of The drag-and-drop designer to design email signatures.Screenshot of Options to create professional email signature templates in minutes. The signature designer does not require any HTML skills to use.Screenshot of A pre-defined template from the Exclaimer Cloud template library, or professional email signatures can be created from scratch.Screenshot of The Exclaimer Cloud Outlook Add-in which allows users to choose their email signature as they compose a message.Screenshot of Social media icons can be added into email signature templates.Screenshot of 1-click surveys can be embedded to email signature templates with Customer Thermometer.