Exotel vs. LeadsPedia

Exotel is well suited for: - Small and mid-sized Internet based businesses where it is necessary for them to have a very strong customer support team working round the clock and in different shifts. - Company making large number of calls and sending mass SMS's. They can do that on a single cloud based platform. Exotel might not be a good fit if: -it is not a call intensive business that you want to cater to. Though the setup cost is very low but it follows economies of scale i.e. more the number of calls, less will be per call cost.

Incentivized

Leadspedia is perfect for lead-gen campaigns. It makes tracking very simple. It's great for CPA,CPC and CPL campaigns. I've never tried using it for a CPV type campaign, so I'm not sure how it does with that

Incentivized

• Affordable Solution: First and foremost the platform is very much affordable for a small start-up starting their business and want to connect with their leads and serve their clients economically.
• Easy to Use: Anyone can start using the platform from the Day 1. No extensive training required for it. Just integrate your phone number with the platform and solve customer problems at godspeed!
• IVR Set-up- Want to have different services on a single number for your Services. Set-up IVR and make your life easy.

Incentivized

• LeadsPedia lives and breathes lead and call tracking. Few, if any, platforms do this better.
• LeadsPedia has integrations with several solution providers in the lead gen space, which facilitates lead validation and compliance.
• LeadsPedia's platform is incredibly feature rich, which gives end users plenty of optionality.

Incentivized

• Communication
• Not for large companies
• Volume of texts

Incentivized

• I'd love to see LeadsPedia modernize its user interface. The UI already intuitive, but it looks a little outdated.
• I'd love to see LeadsPedia continue integrating with new solution provides in the marketplace. They've done this well, but they should continue these efforts.
• I'd love to see LeadsPedia build out a robust knowledgebase to educate end users on all of their features and functionality.

Incentivized

Exotel was selected by us because of the following reasons: -Low set-up and maintenance cost as compared to its peers. -Prompt customer service: You want to upgrade your plan or facing any issues around the platform, Exotel team is just a call away. -Call recording Quality was also better than the peers.

Incentivized

Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia ages ago.

Incentivized

• This increased onboarding efficiency to save money on startup.
• This saved us money by getting both services from one company.
• Con was price was higher than we would have liked but efficiency made up for that.

Incentivized

• It has centralized our entire program, and cut back on a lot of manual reporting

Incentivized