ExtraHop Performance Platform vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ExtraHop Performance Platform
Score 8.4 out of 10
N/A
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
$5.04
Per Hour
PRTG
Score 8.7 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$2,149
per year
Pricing
ExtraHop Performance PlatformPRTG Network Monitor
Editions & Modules
X- Small
$5.04
Per Hour
Small
$12.34
Per Hour
Medium
$18.76
Per Hour
PRTG 500
$2,149
per year
Hosted 500
$2,149
per year
PRTG 1,000
$3,899
per year
Hosted 1000
$3,899
per year
PRTG 2,500
$8,099
per year
Hosted 2500
$8,099
per year
PRTG 5,000
$14,199
per year
Hosted 5000
$14,199
per year
PRTG 10000
$17,899
per year
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
ExtraHop Performance PlatformPRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ExtraHop Performance PlatformPRTG Network Monitor
Features
ExtraHop Performance PlatformPRTG Network Monitor
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ExtraHop Performance Platform
-
Ratings
PRTG Network Monitor
7.8
65 Ratings
4% below category average
Automated network device discovery00 Ratings8.158 Ratings
Network monitoring00 Ratings9.464 Ratings
Baseline threshold calculation00 Ratings7.655 Ratings
Alerts00 Ratings8.765 Ratings
Network capacity planning00 Ratings6.746 Ratings
Packet capture analysis00 Ratings6.833 Ratings
Network mapping00 Ratings6.946 Ratings
Customizable reports00 Ratings7.055 Ratings
Wireless infrastructure monitoring00 Ratings7.447 Ratings
Hardware health monitoring00 Ratings8.962 Ratings
Best Alternatives
ExtraHop Performance PlatformPRTG Network Monitor
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No answers on this topic

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Score 9.1 out of 10
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Score 9.3 out of 10
Enterprises
ServiceNow IT Operations Management
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Score 8.8 out of 10
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Score 9.3 out of 10
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User Ratings
ExtraHop Performance PlatformPRTG Network Monitor
Likelihood to Recommend
9.0
(7 ratings)
8.8
(66 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(4 ratings)
Usability
-
(0 ratings)
8.7
(5 ratings)
Support Rating
9.0
(1 ratings)
8.0
(18 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
ExtraHop Performance PlatformPRTG Network Monitor
Likelihood to Recommend
ExtraHop
One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.
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Paessler
integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
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Pros
ExtraHop
  • It is very good at making it easy to find root cause for app issues.
  • It provides very good stats, graphs, and diagrams of IT utilization.
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Paessler
  • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
  • Big picture view of the whole infrastructure and what is functioning and what is not
  • Uptime tracking is great and lets us know for how long a device is down or overall uptime
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Cons
ExtraHop
  • Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
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Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
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Likelihood to Renew
ExtraHop
No answers on this topic
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
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Usability
ExtraHop
No answers on this topic
Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
ExtraHop
Documentation could be a lot better. Tech support is outstanding.
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Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
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Implementation Rating
ExtraHop
No answers on this topic
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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Alternatives Considered
ExtraHop
We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
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Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
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Return on Investment
ExtraHop
  • Accelerated root cause analysis
  • Cut out time passing the hot potato, focused time on resolution
  • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
  • Enables early warning and visibility, prompts action before a system goes down
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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ScreenShots