What users are saying about
30 Ratings
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Score 7.5 out of 100
39 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Ubiquiti Wireless WAN is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.3

ExtremeWireless

83%
9 Ratings
9.3

Ubiquiti Wireless WAN

93%
14 Ratings

Usability

9.0

ExtremeWireless

90%
1 Rating
10.0

Ubiquiti Wireless WAN

100%
1 Rating

Support Rating

8.0

ExtremeWireless

80%
4 Ratings
10.0

Ubiquiti Wireless WAN

100%
1 Rating

Likelihood to Recommend

Extreme Networks

The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.
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Ubiquiti Networks

I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.
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Pros

Extreme Networks

  • Extremely easy to provision new devices, once the profiles are set up, due to centralized management
  • Very quick provisioning of new devices, due to centralized management and predefined profiles
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Ubiquiti Networks

  • Wireless smooth connectivity b/w do different locations those have long distance ( we create HA for our communications)
  • Simple configurations with very reasonable cost for all types of Offices/Organizations
  • connectivity is very good with no Bandwidth or throughput issues.
  • Moving or shifting is very easy and take very short time to uninstallation and Installation.
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Cons

Extreme Networks

  • In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
  • Customer service is outsourced overseas.
  • In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.
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Ubiquiti Networks

  • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
  • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
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Pricing Details

ExtremeWireless

Starting Price

Editions & Modules

ExtremeWireless editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Ubiquiti Wireless WAN

    Starting Price

    Editions & Modules

    Ubiquiti Wireless WAN editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Extreme Networks

      It has worked for us as advertised with little technical issues. The system has been stable with no major downtime.
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      Ubiquiti Networks

      The combination of performance, range, low-power use, and manageability made it ideal for us.
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      Support Rating

      Extreme Networks

      Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.
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      Ubiquiti Networks

      We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
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      Alternatives Considered

      Extreme Networks

      The Aerohive wireless devices are comparable to Cisco's wireless solution, in regard to performance, features, and management. But the cost of utilizing Cisco Wireless Access Points versus using the Aerohive access points is staggering. Since our wireless access points do not maintain a constant heavy load, we chose a more cost effective solution and have not had many issues with them.
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      Ubiquiti Networks

      Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.
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      Return on Investment

      Extreme Networks

      • Less downtime to our business units that use Aerohive
      • Radios are very compatible with most wireless devices out today
      • I spend less time managing Aerohive than any other wireless product
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      Ubiquiti Networks

      • The cost of the equipment vs. my uptime is streets ahead of typical consumer equipment.
      • Adding additional AP's is extremely easy and little to no downtime for setup.
      • Transition between Unifi and Edge equipment can be a little clunky but it works.
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