F5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.
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Palo Alto Networks Cortex XDR
Score 8.5 out of 10
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Traps
replaces traditional antivirus with multi-method prevention, a proprietary
combination of malware and exploit prevention methods that protect
users and endpoints from known and unknown threats.
Definitely in larger environments, more mature organizations that obviously have the budget to spend and want best in class. Where it struggles is those organizations that don't have the funding and money to spend on it and need more basic functionality. So I'd say that's smaller customers we've worked with and kind of mid-market. They tend to get scared when they get the quotes. Also we've had some struggles with account team consistency. So for the sales team, just a lot of turnover and a lot of missteps on customer calls.
Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
I mean from a basic level, it actually satisfies all the use cases we have, which is basically to have multiple web servers for the front end and then you want that to be equally split across. The traffic comes in from all over the world. We use DRA protection and everything, but then we also internally want to make sure all the servers are being utilized and we provide much more availability across all servers. We just make sure BIG-IP sits in between and handles the traffic accordingly. And it's pretty basic and it comes to drawing traffic. It's pretty easy to configure and set it up and then forget.
Recently we have been deploying F5 web application firewall and we have started the deployment. We have already moved applications out there, but we are not yet to the point wherein I could comment any positive feedback or any negative feedback because we are still going through it, right. But as far as I'm concerned, I don't see any drawbacks or any shortcomings on the F5 product lineup.
It's not difficult to understand the parts of application configurations and features. Setting up new virtual servers with multiple profiles, certificates, and nodes is easy for new users through the web interface, which also translates to programability in scripts, DevOps, or other configuration management use-cases. Users from different backgrounds such as networking and infrastructure can use F5 BIG-IP, while users who are familiar with API calls can easily configure objects without needing to understand the platform at all.
Cortex XDR does a very good job of blocking suspicious and threatening items. However, as with all software of this nature, it will sometimes block known-good items. The difficulty is in manually whitelisting these known-good items. The interface to whitelist is confusing even for a seasoned IT professional and has been the single most frustrating experience of using Cortex XDR
On the occasions when we've had to engage f5 support, they have been great. They have always resolved our issues quickly and been easy to work with and professional. The reason I give them a 10 out of 10, however, is because when we've had issues that have crossed over between the f5 BIG-IP, our Cisco switches, and our Microsoft IIS server the f5 support representatives have been extremely knowledgeable about every product and device involved and have been able to troubleshoot end-to-end without having to engage other vendors.
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
That's the one thing that really stood out. It was a lot easier to use from an administrator standpoint, so I think that's the one thing that really made our team decide to go with this product versus another competitor. Just ease of use.
Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
