What users are saying about
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Top Rated
421 Ratings

Facebook for Business

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Top Rated
421 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Facebook for Business

Great if your audience is on Facebook and you are trying to sell B2C. I'm not sure how that works on B2B.I also think it's a great channel for more visual products and experiences, but you need to know that it not only needs an analyst for managing, you also need a designer and creative person for making all the ads. The fact that ads fatigue over time makes management more expensive than other channels (AdWords) but it has great potential for scalability.Nevertheless, I think almost everyone can benefit from using it. You just need to know that it takes some time to master the learning phase (what segments, what types of ads, what messages, pictures, etc. work best).
Santiago Valdés profile photo

Pros

Facebook for Business

  • Allows you to upload current email lists and drive ads to them more passively than email.
  • Audience segmentation tools make it easy to target prospects based on actions taken on specific pages.
  • Lookalike tools allow you to build new prospect lists based on common interests of your current clients.
  • The ability to test multiple variations of ads against each other and report on them directly from the dashboard simplifies the decision-making process to optimize advertising efforts.
Adam Lumley profile photo

Cons

Facebook for Business

  • While Facebook for Business provides lots of data and information, we have seen anomalies that make us question the validity of this performance information.
  • We are presented with controls to determine where our ads are placed, but sometimes they are changed without our knowledge. For instance, when Facebook Messenger became a place to advertise, we were advertising there without our knowledge before we were provided the option to turn it off.
  • Facebook has a tendency to make changes and inform it's users after the fact, instead of explaining upcoming feature or layout changes.
  • Sometimes the interface can be confusing when determining if a change has been published or not, resulting in times where changes were thought to have been made, but instead, it just sat in draft status.
  • Very often, we find our ads disproved due to reasons that do not apply to our ads. When we request a further review, they are then approved. But, until we request the review, our ads are not running, and there is no telling when these disapprovals will occur.
Benjamin Hale profile photo

Likelihood to Renew

Facebook for Business

Facebook for Business 8.9
Based on 6 answers
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
No photo available

Usability

Facebook for Business

Facebook for Business 4.9
Based on 2 answers
I gave it this rating because it is so easy to learn to use and you are able to grow a following quickly by knowing when to post and who to post to or how to get in front of those prospects easily, and using those prospects to reach even further without any additional processes on your end through the sharing from your engaged readers.
Natasha Thompson profile photo

Support

Facebook for Business

Facebook for Business 7.1
Based on 3 answers
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
Zach Bowers profile photo

Implementation

Facebook for Business

Facebook for Business 6.4
Based on 3 answers
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
Natasha Thompson profile photo

Alternatives Considered

Facebook for Business

Because I am more familiar with Facebook and Instagram, I have to say they are much better than using things like Twitter Ads & Google Ads. I produce niche products, so Google Ads doesn't bring me to the top of SEO with all my competition. Further, I don't really like Twitter so I don't find it to be conducive to create ads and find there is no ROI.
Mandy Cramer profile photo

Return on Investment

Facebook for Business

  • Facebook for Business has helped us manage teams and communication better and in turn helped our business establish itself on social media. This in turn has helped us increase our sales-per-customer ratio.
  • It has also helped us protect our key profiles and brand image on Facebook as we can easily assign and remove users from specific pages and accounts as needed.
Nathan Sichilongo profile photo

Pricing Details

Facebook for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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